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We had Time Warner for the 1st year we lived in Waxhaw. Never again! We lost the signal more than we had it. They won't pro-rate the bill or give a credit or anything. I work from home and kept losing internet. Almost lost a job over it. Constant problems for us. Had service person out 4-5 times. When we signed on, I was told we had their fastest service. The last serviceman to come out said we had the slowest! There was no paper trail or any trail. Each service person re-invented the wheel. Never again. We now have Windstream and Direct TV and are very happy
We had Time Warner for the 1st year we lived in Waxhaw. Never again! We lost the signal more than we had it. They won't pro-rate the bill or give a credit or anything. I work from home and kept losing internet. Almost lost a job over it. Constant problems for us. Had service person out 4-5 times. When we signed on, I was told we had their fastest service. The last serviceman to come out said we had the slowest! There was no paper trail or any trail. Each service person re-invented the wheel. Never again. We now have Windstream and Direct TV and are very happy
Bumping up this, as I was thinking of replicating your steps to Windstream and DirecTV. But then again, I'm really puzzled by the slow 6Mb speed offered by Windstream, which is the maximum speed available in the neck of Waxhaw I'll be relocating in June. My son, with the engineering degree, says this speed is more akin to the speed one would get from dial-up service and would result in buffering issues if one streamed in movies or used Skype. Are you using the internet for more than browsing? Do you have mobile devices using this service at your home?
After thinking more thoroughly about this, I'm about to cancel my new service order for Windstream, in favor of high speed access at 30-50mb offered by TWC. Anyone here have any problem with the extreme or ultra internet speeds offered by TWC in Waxhaw? I'm thinking that I might have an occasional issue with TWC at 30mb, but at 6mb, the issues with Windstream could keep me in a deep freeze and persistently frustrated.
The $14.95 plan is really slow. Like 2 mbps down I think? Get it only if you just want it for occasional browsing. Forget about streaming or anything else that requires more bandwidth.
We were told 3mbps is the fastest we could get on the West Side area.
Everyone in my area who has tried Windstream has had major issues of it going out, really slow speeds, etc...
For us, TWC is really the only option.
Dawn
Quote:
Originally Posted by ChrisJames
Bumping up this, as I was thinking of replicating your steps to Windstream and DirecTV. But then again, I'm really puzzled by the slow 6Mb speed offered by Windstream, which is the maximum speed available in the neck of Waxhaw I'll be relocating in June. My son, with the engineering degree, says this speed is more akin to the speed one would get from dial-up service and would result in buffering issues if one streamed in movies or used Skype. Are you using the internet for more than browsing? Do you have mobile devices using this service at your home?
After thinking more thoroughly about this, I'm about to cancel my new service order for Windstream, in favor of high speed access at 30-50mb offered by TWC. Anyone here have any problem with the extreme or ultra internet speeds offered by TWC in Waxhaw? I'm thinking that I might have an occasional issue with TWC at 30mb, but at 6mb, the issues with Windstream could keep me in a deep freeze and persistently frustrated.
I've had 6 Mbps Windstream DSL service in Concord for 5 years and have rarely if ever had any problems. I actually just ran a speed test and am getting 5.64 down and 0.40 up via wifi, and this was while my wife was facetiming with her parents. We stream Netflix, ESPN, HBOGo, etc all the time with no problems. Obviously I can't speak to Waxhaw, but it has been very good for us.
Bumping up this, as I was thinking of replicating your steps to Windstream and DirecTV. But then again, I'm really puzzled by the slow 6Mb speed offered by Windstream, which is the maximum speed available in the neck of Waxhaw I'll be relocating in June. My son, with the engineering degree, says this speed is more akin to the speed one would get from dial-up service and would result in buffering issues if one streamed in movies or used Skype.
6mb should be fine to stream Netflix. Unless download speeds via dialup have gotten SUBSTANTIALLY better, the speeds reached via that method would not approach anything near 6mbs.
Had my modem just go out with TWC, chatted online with a tech and he recommended replacement. I had two options, wait a few days for a service tech to come out or drop by the local office and pick up a new one the next day. Chose that and was in/out in about 3 minutes, very simple and painless. Been working just fine ever since. I have no issue with TWC services, just the price is high. I liken it to Verizon, good service overall but you pay quite a bit for it.
Someone earlier in the thread asked about the price after the $14.95 contract or whatever was up...pretty sure that's the price all the time, not a contract price. I read it pretty thoroughly I thought and didn't see any mention of the price going up after xx months.
The $14.95 plan is really slow. Like 2 mbps down I think? Get it only if you just want it for occasional browsing. Forget about streaming or anything else that requires more bandwidth.
I stream no problem with this service.
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