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Old 10-13-2016, 11:36 AM
 
Location: SF Bay Area
13,520 posts, read 22,170,117 times
Reputation: 20235

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Quote:
Originally Posted by gguerra View Post
I think I answered your question and so did some other people. I am still not clear on what you paid for? and keep paying for? AV programs do not usually bring up disk cleaning or optimization. I think you may be infected with what is called Rogue security software. It misleads you in telling you all kinds of things to try to get money out of you. What appears besides the message for optimization or cleaning? Where do the messages appear to be coming from? Is is Avast or something else?

The free ones do ... it's trying to upsell.
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Old 10-13-2016, 12:53 PM
 
1,956 posts, read 1,527,645 times
Reputation: 2287
Quote:
Originally Posted by gguerra View Post
i think i answered your question and so did some other people. I am still not clear on what you paid for? And keep paying for? Av programs do not usually bring up disk cleaning or optimization. I think you may be infected with what is called rogue security software. It misleads you in telling you all kinds of things to try to get money out of you. What appears besides the message for optimization or cleaning? Where do the messages appear to be coming from? Is is avast or something else?

only from avast.
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Old 10-13-2016, 01:39 PM
 
Location: SCW, AZ
8,346 posts, read 13,493,234 times
Reputation: 8045
Quote:
Originally Posted by sasie123 View Post
only from avast.
Sadly, that is an upsell solicitation, much like Spam mail. And, much like spam mail, once you reply, you are tagged and continue to "offer" you more of their wonderful services.

As peregrine said, don't ever pay for any cleaning or optimization type service.

If you need such help, ask here any many will give you clear, easy-to-follow instructions on how to use freely available utilities such as CCleaner.

There are already threads with related information even on this site. Just have to search for it.

For future reference, for you an all other viewers, if ever in doubt, ask for help/opinions here before paying/installing/submitting information.

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Old 10-19-2016, 01:46 AM
 
Location: Europe
4,692 posts, read 1,172,085 times
Reputation: 924
sasie123 install Ubuntu 16.10 on your PC and you ever forget about the antivirus and thoughtless waste of money and software service time.
And the saved go to the movies with a girl, and buy her ice cream.
https://www.ubuntu.com/
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Old 10-19-2016, 06:07 AM
 
Location: Blue Ash OH
150 posts, read 172,288 times
Reputation: 101
...or Mint 17.3
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Old 10-19-2016, 07:25 AM
 
Location: Cleveland, Ohio
16,561 posts, read 19,761,655 times
Reputation: 13351
Or please take some bad advice from these 2 jokers...
Moving to Linux is not a helpful reply here. Oy.
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Old 10-19-2016, 08:50 AM
 
Location: 5,400 feet
4,887 posts, read 4,830,517 times
Reputation: 8024
Quote:
Originally Posted by sasie123 View Post
Hello:

I have Windows 10, and Avast as a security measure. I like both, however, Avast keeps telling me that "My PC needs Optimization. "

Before it was "It needs CLEANING." I payed them $35 for the cleaning, for one year. Now they want $39 for optimization, for one year.

As you probably can detect, I am not very knowledgeable about computer maintenance. Your opinions are very valuable to me. What do you think?

Your prompt attention to this matter, is greatly appreciated, and I thank you for the privilege of your time.
Have a nice day!!!!!
You don't need to pay anyone to clean the junk files on your computer. I've been using the free version of ccleaner for years and it captures 99% of everything you don't need.

Disk optimization is just the new phrase for what Windows used to called disk defragmenting. It just moves files around on the disk to be physically closer to other similar files. W10 should have a built it program to do that for you.
How and When to Defragment Your Hard Drive in Windows 10

You don't need to fall for these pitches for things you don't need.
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Old 10-19-2016, 12:37 PM
 
Location: Europe
4,692 posts, read 1,172,085 times
Reputation: 924
Quote:
Originally Posted by Peregrine View Post
Or please take some bad advice from these 2 jokers...
Moving to Linux is not a helpful reply here. Oy.
Its a a radical decision and has the right to vote.
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Old 10-21-2016, 09:31 PM
 
2,516 posts, read 5,694,876 times
Reputation: 4672
Quote:
Originally Posted by Peregrine View Post
Or please take some bad advice from these 2 jokers...
Moving to Linux is not a helpful reply here. Oy.
Still drinking the Microsoft Kool aid I see. How does it feel being forced to update against your will? how does it feel to have "updates" installed that contain NSA backdoors? How does it feel to be data mined? How does it feel to run the least secure OS on the market? Please, Linxu > Windows all day, everyday and twice on Sunday. I'll never understand blind loyalty to a megacorporation that exploits it's customers.
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Old 10-22-2016, 03:01 AM
 
3,430 posts, read 4,266,871 times
Reputation: 1633
I used Avast for a few years - the free version - and never got one offer to clean, optimize, or anything else other than update (free) and scan (free). Should I feel neglected? :-)

By the way, it seemed to do its job just fine.
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