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Anyway you should just ask to speak to the manager and tell him/her why you will not be returning, because of their policy.
I did. To his credit, he offered to comp my next order. I declined since accepting would have been disingenuous on my part because I had no intention of returning as long as they had their policy of charging a take out fee. Also wanted to make the 50 cents they charged me to be the most expensive 50 cents they ever charged.
Recently when picking up take out food orders I was charged a fee, supposedly to cover the cost of packaging supplies. In one case it was 50 cents to cover the cost of a small sheet of aluminum foil and a small paper bag for a burrito. Another time it was 75 cents for a pizza box. In both instances the fee was not made known to me when the order was placed.
Most restaurants, other than upscale ones, generate a substantial portion of their revenue from offsite consumption (take out and delivery). My thought is that the additional cost of packaging supplies is more than offset by savings in additional rent for additional floor space that would be needed to generate additional revenue from onsite consumption that would be needed to compensate for offsite revenue if it was not available.
My thought this is just another tactic to squeeze more money out of the consumer, similar to hotel resort fees, airline fees, etc. Anyone in the industry care to comment?
Oh, come on. Those packaging supplies cost money. It's fair for them to pass that cost along.
Saving money from additional rent? That's just a silly argument.
There are a lot of costs and a lot of waste in the restaurant business. I wouldn't complain about a small fee for packaging. Unless you're on food stamps, so it makes that much of a difference to you? In which case, should you be spending money on eating out at all?
Oh, come on. Those packaging supplies cost money. It's fair for them to pass that cost along.
Saving money from additional rent? That's just a silly argument.
There are a lot of costs and a lot of waste in the restaurant business. I wouldn't complain about a small fee for packaging. Unless you're on food stamps, so it makes that much of a difference to you? In which case, should you be spending money on eating out at all?
The issue is not whether you are paying for the cost of producing the meal, it's the pettiness of tacking on a "fee" for something that is a part of every takeout meal. You cannot get the food without a container unless you supply your own. What would the restaurant say if you wanted to do that?
Oh, come on. Those packaging supplies cost money. It's fair for them to pass that cost along.
Saving money from additional rent? That's just a silly argument.
There are a lot of costs and a lot of waste in the restaurant business. I wouldn't complain about a small fee for packaging. Unless you're on food stamps, so it makes that much of a difference to you? In which case, should you be spending money on eating out at all?
I totally disagree with you: I don't think most of us have an issue with the amount of the charge, it is the principle behind it. Of course it costs money to supply the containers but they are saving by not having someone take up a seat in their restaurant, not having to provide table service, etc. how would you feel if your friendly pizza place started charging you for the box your pizza comes in?
as for people on foods stamps, my feeling, no one on food stamps should be able to use them for dining out regardless of where they eat and if they do dine out, they should be charged for the containers if others are.
The onus is on the business to cover overhead cost. This passing the cost directly to the consumer is double dipping. Restaurants expect the consumer to tip to pay their staff. They are riding consumers to fund all their overhead and pocket the wealth. I worked in restaurant , the owner was well off.. he thought nothing of charging for " his" toys.
It's the addage...give an inch,they'll take a foot. You can't undo once you agree to the fee.
I recently ordered a sub from Jimmy Johns to be delivered to my work. There was a $1 delivery fee which I was OK with. I also tipped the person who brought it $1. Not sure if that was appropriate in that situation. She seemed surprised.
Last edited by smartygurl; 01-13-2017 at 08:58 AM..
I recently ordered a sub from Jimmy Johns to be delivered to my work. There was a $1 delivery fee which I was OK with. I also tipped the person who brought it $1. Not sure if that was appropriate in that situation. She seemed surprised.
She was surprised you only tipped a buck, that's being cheap and quite frankly you should abstain from getting food delivered. That's just my two cents in the matter..
Take your displeasure up with the establishment charging a fee, not the driver. That fee isn't going to the driver.
As far as paying a small fee for a takeout container it wouldn't bother me as long as it wasn't over the top. It's not cheap to run a restaurant, they have to pay expenses and food isn't cheap, even wholesale.
I would draw the line at a bag, straw, napkins, certain condiments that normally are used with certain foods.
(catsup for fries and burgers)
If I want to dump ranch on my Pizza I shouldn't expect the restaurant to provide that. (not that I would)
Celery and blue cheese should be provided with wings, it should be factored into cost..
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