Quote:
Originally Posted by wanderer71
Thanks for that. I have been banking with essentially the same bank for almost 20 years. I opened a bank account when I was 17 and then it was taken over again and again and again (and taken over again!!) until it became BOA maybe 7-8 yrs ago now. I barely remember what it was like to have a local bank experience. I also never physically go into a bank -- I do everything online or at ATMs -- that's why I would never notice the things you've had trouble with. It's good to hear that your experience with BOA in So. Carolina is much better than it was in FL. At least it's improved a little for ya!
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Like you, I've have been with the same bank for almost 30yrs, local to SOFLA. I love that they would know me, I could call the branch mgr and ask her to move money for emergencies
without me going in, never asked for my ID unless someone was new to the branch, and in seeing me.
I don't do ATM's or bank on line, everyone I know who has has had some type of an issue, so I chose to go in a bank when needed, which isn't often. When the bank gets to know you, it can be helpful in certain situations. Nowadays, things are too impersonable, but I guess that's the sign of the times