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The very NATURE of the business is practically a guarantee that each party will be operating at his 'basest' level. The customer wants low premiums. When he makes a claim, he wants the MAXIMUM allowed. The insurer wants to 'take in money'. When he inevitably is required to 'pay it OUT' again, he struggles to keep costs down, and to make it as difficult as possible to collect. If he DIDN'T, claims would triple in no time.
Neither side 'trusts' the other, and neither side is willing to take the other guy's word on anything.
It's a little like Small Claims Court...people thrown together in a stressful situation, one against the other, whose cases are USUALLY based on the premise that the "other guy" is a crook. Small Claims court is often jokingly referred to a "Liar's Court"...NOBODY tells the cold, hard truth....nor does the judge expect them to. The only GOOD thing about it is that normally, Lawyers aren't present.
The insurance industry is similar....claims are USUALLY always made under wrenching, stressful, unhappy conditions, and the very nature of the business brings out the worst in all involved. Each side is trying to gain the 'max', while conceding as little as possible.
They are no different than the banks that charge 20+% on charge cards. They use any legal and sometimes not so legal mans to win and make the consumer lose. Insurance companie will never tell you the best options for your claims they will direct and intimidate you to the cheapest solution for them.
They are thieves as are the banks. and we allow it so I guess we get what we deserve.
Location: Jonquil City (aka Smyrna) Georgia- by Atlanta
16,259 posts, read 24,763,471 times
Reputation: 3587
Quote:
Originally Posted by macmeal
The very NATURE of the business is practically a guarantee that each party will be operating at his 'basest' level. The customer wants low premiums. When he makes a claim, he wants the MAXIMUM allowed. The insurer wants to 'take in money'. When he inevitably is required to 'pay it OUT' again, he struggles to keep costs down, and to make it as difficult as possible to collect. If he DIDN'T, claims would triple in no time.
Neither side 'trusts' the other, and neither side is willing to take the other guy's word on anything.
It's a little like Small Claims Court...people thrown together in a stressful situation, one against the other, whose cases are USUALLY based on the premise that the "other guy" is a crook. Small Claims court is often jokingly referred to a "Liar's Court"...NOBODY tells the cold, hard truth....nor does the judge expect them to. The only GOOD thing about it is that normally, Lawyers aren't present.
The insurance industry is similar....claims are USUALLY always made under wrenching, stressful, unhappy conditions, and the very nature of the business brings out the worst in all involved. Each side is trying to gain the 'max', while conceding as little as possible.
Cause they run the country... ask your senators...
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