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Old 08-03-2012, 03:50 PM
 
Location: Atlanta
896 posts, read 1,331,639 times
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Has anyone worked for verizon wireless? Does anyone have any personal experience working in the Customer Service dept?
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Old 04-05-2013, 10:45 PM
 
Location: South Carolina
3,580 posts, read 6,324,266 times
Reputation: 597
I know this post is old but I wish someone would have answered. I really would like to know.
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Old 04-07-2013, 03:08 PM
 
Location: Full time in the RV
3,421 posts, read 7,821,648 times
Reputation: 3333
Ask here:

HowardForums: Your Mobile Phone Community & Resource
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Old 04-07-2013, 07:55 PM
 
Location: Pennsylvania
219 posts, read 441,335 times
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I worked there for about 2 months. From what I remember the sales 'experience' so to speak was very micromanaged, we were required to ask all customers a series of things of a checklist. We had a meeting every other week on a Saturday, that you had to come to whether you worked or not. The pay was very good along with the benefits package and pension. One of the few jobs left that provide any sort of retirement.

Due to the nature of a retail job it can get pretty stale and repetitive, also you are trapped generally indoors or in a mall with little to sometimes no natural light.
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Old 04-30-2013, 10:10 AM
 
3,955 posts, read 5,115,294 times
Reputation: 2584
I hear that working at Verizon Wireless is better but this gentleman gives you a pretty good idea of what it's like working for Verizon Communications.



His testimony may seem hard to believe but I can assure you that in some ways working at Verizon Core is actually far worse than he describes. Even more troubling is the fact that this 'culture of retaliation' goes all the way up to the CEO which is shocking given that Verizon handles so many US Federal Government contracts.
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Old 04-30-2013, 11:27 AM
 
4,868 posts, read 8,433,228 times
Reputation: 3161
I work for VZ communications. and yes...its awful. I agree with our customers but I have to bite my tongue. I work for a 3rd party so the pay is highly insultingly low. but...its a job and I have no other options.
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Old 04-30-2013, 01:08 PM
 
2,695 posts, read 3,791,188 times
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I know of some people who have worked in Verizon Wireless even recently, mostly in sales at the booths set up in large retail box stores. Overall, I think it depends on where you are working within the company. The cellphone sales is all about numbers, but when it is not for selling?

I heard their benefits are hard to beat, but I don't have first hand information, just what people who have worked there have told me.
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Old 04-30-2013, 01:51 PM
 
Location: Corona the I.E.
10,137 posts, read 17,558,170 times
Reputation: 9140
Quote:
Originally Posted by maus View Post
I know of some people who have worked in Verizon Wireless even recently, mostly in sales at the booths set up in large retail box stores. Overall, I think it depends on where you are working within the company. The cellphone sales is all about numbers, but when it is not for selling?

I heard their benefits are hard to beat, but I don't have first hand information, just what people who have worked there have told me.
Do you know if VZ sales is commission only? I heard they get $200 per new account signup.
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Old 04-30-2013, 02:26 PM
 
2,695 posts, read 3,791,188 times
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Quote:
Originally Posted by Colorado xxxxx View Post
Do you know if VZ sales is commission only? I heard they get $200 per new account signup.
I think there is an hourly rate just above or around minimum wage, but if this has changed very recently, I am not aware of it. That commission sounds on the high side, but could be somewhat near it per new sale.
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Old 04-30-2013, 03:15 PM
 
162 posts, read 349,836 times
Reputation: 166
Wait retail or customer service? As in a call center?
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