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Old 05-09-2013, 12:21 PM
 
Location: Buckeye, AZ
38,936 posts, read 23,968,137 times
Reputation: 14125

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Quote:
Originally Posted by TracySam View Post
Um, wow. We have high turnover, but mostly related to 1.)our relatively low salaries, and 2.) having to fire people for doing really awful or stupid things. Our staff satisfaction scores are consistently high year after year.

Am I not to form a judgement about many people in our workforce pool who can't put together a simple sentence (and English is their first language!), who decide it's okay to call clients "crazy" and "retards" despite extensive training we give them, and who decide to leave a disabled client alone when the rule is clear that the person cannot be left alone safely? We train, we educate, we coach, we retrain, and these folks still do terrible things to get themselves fired. The staff who DON'T do such things rise to the top pretty quickly.

It's a rare program where staff have to do things like wipe bottoms, but yes in a few plces, we have adults who need diapers. Most clients do not. It's also the rare client who acts out and hits staff. Our staff also get extensive training on how to de-escalate an angry person before it gets physical.

Please don't judge the whole human services field by one poster's negative experience. And we never have "temp" staff. I don't know where that came from. I'm sure temp workers don't always get treted very well, but that never happens at my company.
All I was saying is it is results may vary. Some people are better at "taking" this than others. I know that I wouldn't to be quite honest.
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Old 05-09-2013, 12:25 PM
 
9,238 posts, read 22,942,583 times
Reputation: 22708
That's why I prefaced my whole post with "If you're cut out for it....."
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