Big O Tires locations in Aurora, CO

I had a track bar and a tie rod end replaced at the Big O Tires on Havana and Mexico. A little over 24 hours after I had this repaired I was driving to work and started getting a very bad vibration. I looked under the car when I got to work and noticed a bolt that was very loose on the tie rod end that was just replaced.

I called Big O Tires and spoke to the Manager Tim. After several lengthy conversations, Tim said he "can't" have his mechanic come out, as it is time for them to go home. I advised I can't safely drive my car and his response was "oh well, we can't come to you". Furthermore, he tried to say the bolt malfunctioned.

I will be calling corporate and I am putting this on social media so everyone knows what kind of shady and uncaring repair shop this is.

The store's number is 720-449-0390. Please call the store and let them know it is unethical to leave the situation like this.

Update: Chuck with "customer relations" was very uncaring about the issue, interrupted me while I was talking and did not acknowledge the fact that I requested compensation for this issue or that the vibrating may have caused other damage. What a piss poor excuse for a company this is. Never again.

Also, please share this on all your social media pages.