Jason Gourley
Added on Aug 24, 2014 5:41 AM
Visited on Jul 19, 2014 4:00 PM
It was the first day of our family vacation and I had a blow out on the trailer. I put the spare on and went to the nearest Big O store and purchased a tire. Then 60 miles later had another blow out...
Now I found myself without a spare and late on a Saturday afternoon. The nearest Big O was in Pocatello, over a hour away. I got ahold of them on the phone and described my situation and realized I wasn't going to make it to them before closing time, and they told me they would wait for me. So I got there right when they are supposed to close and they had two guys waiting to mount my tires. They got right to work and had my tires done in 15 minutes, and that included changing the valve stem and balancing the tire I had bought earlier in the day at a different Big O. They saved my trip! I can't thank them enough for going out of their way to make sure I was taken care of, and everything was right. If you ever find yourself in need of tire service in the Pocatello area I HIGHLY recommend you go to Big O!
Would you recommend Big O Tires Store #12987 to others? Yes