Deb Ourecky
Added on Jun 26, 2016 7:28 PM
Visited on Jun 26, 2016 6:45 PM
This is the closest location to my house. We used to go here quite often, but the service has become bad over the years. Tonight was the last time I will ever go to Dairy Queen. I was in line to order dinner. The couple in front of me were waited on, got their number, and went to sit down. I stepped up to the counter to place my order. The young lady at the register looked at me and turned away and started to make a shake. Not one word said to me, no "I'll be with you in a minute" or anything. She looked directly at me and turned away. Three other workers behind the counter looked me in the eye, said nothing, and turned away. I stood waiting for almost ten minutes, not one word was said to me, and I was blatantly ignored. I guess my money wasn't good enough. I walked out when the young lady from register and another young lady behind the counter started chatting instead of serving the customers waiting in line. I hope the people behind me in line were able to order and get food. I was disappointed when they discontinued Snickers Blizzards (the only kind I ordered). I have had poor service at this location in the past, but I at those times they appeared to be shorthanded. Tonight that wasn't the case and there are plenty of other places in Omaha to buy burgers and ice cream. Dairy Queen will no longer be getting my money.
Would you recommend DQ GRILL & CHILL RESTAURANT to others? No