This is not about all Dunkin locations. I work very close to dunkin on east main in Branford. I am so disappointed and almost outraged at the lack of intelligence by the employees. Maybe they should be trained on what they are serving . I was given a lesson on what a latte is (by a girl 20 years younger than me)
Telling me latte is an espresso .
*when actually latte is milk in Italian . Hence she could not get my order correct Along with other specials -If I didn’t add whip cream, I was charged more . I didn’t get the special of the month price . Makes no sense ! They cannot count change back properly . Are very slow , they all stumble over another with a blank look on their face if they have to think outside the box. Is this just dunkin or is this our new generation? Is there anyone running the show over there. Please train the employees! For a simple coffee it’s such dissatisfied experience
Would you recommend Dunkin Donuts to others? Yes