Steak 'n Shake locations in Montgomery County, OH (Dayton, Huber Heights, Miamisburg, Moraine)

On Sunday April 19 2015 we stopped at your restaurant. There were six people in our party. After we were seated we waited over twenty minutes. No drinks, no waiter, no one came for service at all. All tables were dirty. No one on the floor and we finally just got up and walked out. I had the same experience last year in Springfield. If this is company policy it is really bad and I would not recommend this to anyone ever again. We ate at McDonalds in Huber Heights and got hot food in short order. I wish you the best but I see problems for your company and representation in the food industry. A friendly face, drinks, and someone even trying to care for the customer.