It was my first time visiting this Ralphs location. I am actually not from the area but had to make a quick stop for a birthday cake emergency. Thankfully, the service was not disappointing. I had a lady named Karine help me pick out a really cute cake that tasted just as good as it looked. She was so nice and added a few stuff on the cake per my request. The customer service was so appreciated that I really had to take my time to fill out this survey. Although, I do live a little far from La Brea, I will definitely go the extra drive just for the cakes!!