Crossroads Cafe/The Villages At Unit, 1471 Long Pond Road, Rochester, NY 14626 - Restaurant inspection findings and violations



Business Info

Restaurant name: CROSSROADS CAFE/THE VILLAGES AT UNIT
Address: 1471 Long Pond Road, Rochester, NY 14626
County: Monroe
Local health department: Monroe County
Restaurant type: Restaurant
Total inspections: 4
Last inspection: 05/01/2015

Restaurant representatives - add corrected or new information about Crossroads Cafe/The Villages At Unit, 1471 Long Pond Road, Rochester, NY 14626 »


Inspection findings

Inspection date

Type

Comments

  • Food (ice) contact surfaces are improperly designed, constructed, installed, located (cracks, open seams, pitted surfaces, tin cans reused, uncleanable or corroded food contact surfaces)
05/01/2015Re-Inspection
  • Critical: Enough refrigerated storage equipment is not present, properly designed, maintained or operated so that all potentially hazardous foods are cooled properly and stored below 45oF as required.
  • Non-food contact surfaces and equipment are improperly designed, constructed, installed, maintained (equipment not readily accessible for cleaning, surface not smooth finish)
  • Food (ice) contact surfaces are improperly designed, constructed, installed, located (cracks, open seams, pitted surfaces, tin cans reused, uncleanable or corroded food contact surfaces)
  • Critical: Potentially hazardous foods are not kept at or below 45oF during cold holding, except smoked fish not kept at or below 38oF during cold holding.
04/08/2015Inspection
  • Accurate thermometers not available or used to evaluate refrigerated or heated storage temperatures
  • Non food contact surfaces of equipment not clean
01/15/2014Inspection
No violation noted during this evaluation. 01/07/2013Inspection

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1 User Review:

still hungry

Added on Jul 16, 2021 5:18 PM
Food:
n/a
Service:
n/a
Price:
n/a
Ambience:
n/a
Cleanliness:
n/a
First of all this cafe has been pretty good the few other times I've eaten there before, so this was my first bad experience from there. "So this my story" I phoned in a take out order for 10 boneless chicken wings,( aka ) chicken nuggets. I pick up my order and take them home, when I open the container there was like 8 tiny nuggets and 4 standard size nuggets that were almost consumable. Instead of returning them to the cafe I decided to eat the four nuggets and call them and complain about my meal.
I am speaking with the young lady on the phone and I explain to her how terrible these wings are, so she puts me on hold. I figured she went to talk to someone about my situation when she returns she tells me that all the boneless wings are like that and there's nothing they can do about it until they get a new batch in (What Really?)
She never even offers me a refund or a replacement lunch.
Hello, Hello, (Get a Clue !) STOP SERVING THEM UNTIL YOU GET A NEW BATCH IN ? OR BETTER YET SEND THEM BACK TO YOUR SUPPLIER ? Don't serve them to me or anyone else! Who the hell is the manager on duty ? Who is running the kitchen ? Do you even need a high school diploma to work there ?
Sincerely a very unsatisfied customer.
Would you recommend CROSSROADS CAFE/THE VILLAGES AT UNIT to others? No
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