The service and pretzles are always excellent! Fresh, never stale and served with a smile! The lines do tend to get long but it is to be expected because it is a very popular location! There are always coupons available and so the price is usually affordable. They also have great combos!! They also frequently have samples. Just the smell lures you in! The last time I was in, we smelled the hot dog samples, grabbed one and made a beeline for the line. THey were delish! So many of the restaurants are fast food in their food court. These are fresh made right before your eyes and you can definitely taste the difference. I would reccommend to all my friends!