Friendlys #810, 5220 Brook Road, Richmond, VA - Restaurant inspection findings and violations



Business Info

Restaurant: Friendlys #810
Address: 5220 Brook Road, Richmond, Virginia
Phone: (804) 262-6868
Total inspections: 26
Last inspection: Sep 28, 2009

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Violation code

Inspection Date

Inspection Type

Critical violations

Non-Critical violations

Details / Comments

No violation noted during this evaluation. September 28, 2009Follow-up00Details / Comments
  • 1890 - Critical Dishmachine is not sanitizing. Sanitizer temperature was 113 degrees. Apparently the newly installed booster heater is not operating properly.
  • 0820 A 2 - Critical Salad make table has elevated temperatures. Cream was 45 degrees.
September 22, 2009Risk Factor Assessment20Details / Comments
  • 1780 E - Corrected During Inspection Coffee pots found soiled.
  • 3340 - Corrected During Inspection Critical An aerosol can for restroom was found beside jellies.
  • 0480 - Unlabeled sugar.
  • 0190 - Two workers have artificial nails. One handled ice cream.
  • 2000 - Corrected During Inspection Unprotected ice bucket.
  • 1820 - Dishes are not being prescraped prior to placing in dishmachine. Debris found inside machine.
  • 1770 B - Under side of grill found with greasy build up.
  • 2350 ii - Drain from dishmachine is not aligned to flow into floor drain. Water is spilling onto floor.
  • 3180 - Fan grill in walk-in is dirty.
  • 3220 - Mops not hung up.
  • 3080 - Light in freezer is burned out.
May 29, 2009Routine110Details / Comments
0820 A 1 - Critical Cheese sauce found at 131 degrees on table top steam table.January 29, 2009Risk Factor Assessment10Details / Comments
  • 1770 C - Repeat Edges to ice cream freezers found soiled.
  • 3180 - Repeat Floor edge in dish area has accumulation.
July 08, 2008Follow-up02Details / Comments
  • 0470 - Corrected During Inspection Critical Raw burgers stored above cooked ham in walk-in.
  • 1780 E - Soda diffusers, interior of ice machine found dirty.
  • 1770 A - Critical Dirty coffee pots on shelf.
  • 0820 A 2 - Critical Upon beginning inspection, creamers were not being held cold.Creamers were found at 65 degrees.
  • 3330 - Corrected During Inspection Critical Unlabeled spray bottle.
  • 1320 - Thermometer missing from soft serve unit. Some thermometers are not up front/visible in warmest part of unit.
  • 0480 - Unlabeled seasoning in ziploc.
  • 0610 - Open container of croutons. Open icing tubes.
  • 2000 - Chopsticks stored under soap dispenser.
  • 2000 - Bulk milk was found 6" long cut staight across. Tube must be less than one inch and cut at 45 degree angle.
  • 2000 - Unprotected coffee filters, spoons in storeroom uncovered.
  • 1570 - Gasket to freezer door is torn.
  • 1600 - Nozzles inside dishmachine found with debris and straws sticking out. Interior of machine has debris build up.
  • 1770 C - The following were found dirty and are to be cleaned: mop sink, spray hose at 2 compartment sink, faucet at 2 compartment, edges of interior ice cream freezers, interior of dipper well and edges to wells.
  • 2350 ii - Leak under left side of 2 compartment sink.
  • 2200 - Critical Dipper well inlet falls below flood level of well.
  • 3180 - The following areas were found dirty: 3 compartment, floor edges both walk-in floors, fan grills and ceiling in walk-in refrigerator, floor under front handsink and under cabinets, floor drains.
  • 2890 - Corrected During Inspection Missing light shield inside walk-in.
  • 3100 - Personal shawl found on food shelf.
June 25, 2008Routine512Details / Comments
No violation noted during this evaluation. April 02, 2008Critical Procedures00-
  • 0820 - Corrected During Inspection Critical The bag milk dispenser is at 50 degrees (brown thermometer).
  • 1770 A - Critical Observed several mugs and ice cream bowls to be soiled to sight and touch.
November 13, 2007Critical Procedures20Details / Comments
  • 2020 - The soup spoons are stored with the lip contact surface up.
  • 3180 - There is some debris under the cabinets at the front behind the cash register.
July 13, 2007Routine02Details / Comments
  • 0260 - Corrected During Inspection Critical Observed brown wilted lettuce being used for sandwiches and crate of rotten bananas for sundaes.
  • 0820 - Corrected During Inspection Critical Observed the small reach-in box to be above 45 degrees (management was aware), however, steaks 46 degrees and eggs 50 degrees.
March 06, 2007Critical Procedures20Details / Comments
No violation noted during this evaluation. March 06, 2007Complaint00Details / Comments
  • 0160 - Critical Repeat Observed employee using the phone failed to wash hands before donning new gloves and returning to food prep.
  • 1890 - Critical The dishwasher does not turn test strip (indicator shows 164 degrees for rinse).
  • 1890 - Corrected During Inspection Critical Repeat The ice dispenser on the soda machine has black mold accumulation.
November 03, 2006Critical Procedures20Details / Comments
  • 1320 - Several refrig unit missing thermometers.
  • 1770 A - Corrected During Inspection Critical The soda machine has mold accumulations around the ice dispenser and underside of soda dispensers.
  • 1790 - Corrected During Inspection The interior of several microwaves have food debris and one is rusted.
  • 1800 - The gasket seals around some of the reach in units have mold growth.
  • 2020 - Corrected During Inspection Observed soup spoon with lip contact surface up.
  • 3180 - The floor in the walk in freezer has trash and food debris.
July 12, 2006Routine15Details / Comments
  • 0160 - Critical Several servers handling dirty dishes failed to wash hands before returning to work.
  • 1890 - Corrected During Inspection Critical Soda machine has mold build up and the end of the ice shoot.
  • 3340 - Corrected During Inspection Critical Several unlabeled spray bottles of sanitizer.
March 16, 2006Critical Procedures30Details / Comments
No violation noted during this evaluation. March 16, 2006Complaint00Details / Comments
  • 0470 - Critical Foods with out cover/lid (chocolate syrup at ice cream bar, ice cream in walk in freezer).
  • 0850 - Critical Steaks thawing at room temp./other foods out to be date marked.
  • 1890 - Critical Dipper well at ice cream bar not on.
November 28, 2005Critical Procedures30Details / Comments
1570 - Repeat Following equipment remains in need of repair: hoods and filters, exhaust fan in dishmachine area.July 27, 2005Follow-up01Details / Comments
  • 0220 - Critical Open drink (coffee) on shelf over food prep.
  • 0550 - Plastic cup in malt as dispensing utensil (single service).
  • 0820 - Critical Tuna salad at 52.4 degrees in frist grill refrig at 49.6 degrees, pasteurized egg at 61 degrees in salad refrig at 51 degrees. (Discarded). Second grill refrig at 54 degrees.
  • 0820 - Corrected During Inspection Critical Clam chowder at 102.8 degrees in hot hold unit.
  • 1320 - No thermometer in several refrig units.
  • 1510 - No probe type food thermometer.
  • 1570 - Numerous examples of equipment damaged/disrepair; missing compressor cover, refrig drawers, hoods and filters, cutting boards, exhaust fan and dm area.
  • 1770 A - Critical Dirty tableware in clean areas.
  • 1800 - Numerous surfaces (interior refrig, shelves, silver trays) dirty.
  • 3020 - Soap missing at handsinks.
  • 3030 - Towels missing at handsinks.
  • 3045 - Need handwash signs at all handsinks.
  • 3180 - Floors dirty with accumulated food debris under equipment and in walk ins.
  • 3340 - Critical Grill oil stored with cleansers.
May 27, 2005Routine49Details / Comments
0340 - Critical Tuna salad at 58 degrees.October 13, 2004Critical Procedures10Details / Comments
  • 2890 - Repeat Light not shielded in hood.
  • 3170 - Repeat Floor tiles loose or missing.
July 09, 2004Follow-up02Details / Comments
  • 0820 - Critical Repeat Tuna salad 57 degrees in prep unit that had an air temp of 50 degrees.
  • 2890 - Repeat Light unshielded in hood.
  • 3170 - Repeat Floor tiles loose or missing.
July 07, 2004Follow-up12Details / Comments
  • 1770 A - Critical Inside of microwaves and splash area of mixers had old food debris on them. Black mold found on inside ice machine.
  • 0820 - Critical Tuna salad found at 54 degrees in prep unit. Prep unit temp was 49 degrees.
  • 1320 - Thermometers not available in every unit.
  • 1570 - Refrig door & drawer gasket torn.
  • 2890 - Light unshielded in hood.
  • 3170 - Floor tiles under sink and under grill loose or missing.
  • 3180 - Floor under salad prep unit dirty. Ceiling tiles around vent on cook line dirty.
June 16, 2004Routine25Details / Comments
1890 - Critical Final rinse did not reach 180 degrees. Test strip did not change colors.February 27, 2004Critical Procedures10Details / Comments
  • 0820 - Critical Chili at 90 degrees.
  • 3340 - Critical Container of cleanser found above prep sink.
October 23, 2003Critical Procedures20Details / Comments
  • 0820 - Critical Hot holding-Sausage links under the heat lamp were 117 degrees F.
  • 0140 - Critical Handwashing-The cook starting work only washed his hand for 10 seconds.
  • 2310 B - Handwashing sinks-The handwashing sinks have wiping cloth buckets in them. These sinks may not be used for purposes other than handwashing.
  • 0960 1 - Critical Multiuse characteristics-Plastic protective shipping material is on the walk-in door. Cardboard is on the bread shelf.
  • 1570 - Good Repair-The lid for one of the ice cream bins is bent exposing the insulation.
  • 1800 - Non-food contact surfaces-the ice bin and refrigerator cooling units and gaskets and microwaves were not clean.
  • 3170 - Repairs-Floor tiles were loose under the lowboy and paint was flaking from wall in dish room.
June 17, 2003Routine34Details / Comments
0340 - Critical Burger at 47, unit had come unplugged.February 27, 2003Critical Procedures10Details / Comments

September 28, 2009 (Follow-up)

Comments:
Follow up to ensure dishmachine has been repaired and salad make table has proper temperatures. 156 degrees wash/177 degrees rinse. Heat strip changed color. Keep monitoring unit. 42.4 degrees-creamers in upper make. Plus/minus 2 degrees given for thermometer accuracy. Continue to monitor.

September 22, 2009 (Risk Factor Assessment)


Violations: Comments:
Other observations: Odor still existing upon entering restaurant. PIC stated a vent to the grease trap is to be repaired. Fan grills inside walk-in are dirty. Drink dispenser has leak. Dirty dishes found in ice cream station. H1N1 discussed. Cook demonstrated good handwashing and concern with cross contamination.

May 29, 2009 (Routine)


Violations: Comments:
Note: do not mix dirty dishes with clean. Ensure workers wash hands after handling soiled dishes (bussing, dishroom). Employee health discussed.

January 29, 2009 (Risk Factor Assessment)


Violation: 0820 A 1 - Critical Cheese sauce found at 131 degrees on table top steam table.
Increase to 135 degrees or higher. It appears that unit may not be able to hold it higher-water temperature was 148 degrees, usually it is found higher. Have serviced.
Comments:
Dishmachine is down today. The three compartment sink was set up, however, no chlorine residual was left in sanitizing sink. PIC changed (dishes were not being done at this time). Sink was dumped and corrected to 100 ppm chlorine. Ensure milk table is cut at a 45 degree angle. New milk dispensing refrigerator has been installed. Very little business at time of inspection.

July 08, 2008 (Follow-up)


Violations: Comments:
Follow up to inspection on 6/25/08 in order to issue permit. The following items were corrected: #470, 1780E, 1770A, 820-2, 3330, 1320, 610, 480, 2000, 1570, 1600, 2350ii, 2200, 2890, 3100. Drain pipes from 2 compartment sink are not centered over floor drain. Water spills onto floor. Realign pipes. Threshold to walk-in is dirty. It appears there is a gap from an old door causing an uncleanable area. Gap to be finished for cleanability. Relocate soap dispenser so food and equipment cannot be placed under it.

June 25, 2008 (Routine)


Violations: Comments:
A condiment cup was found inside croutons. Provide a proper scoop with handle. Provide working thermometer and test strips. Call for reinspection. The permit expires 7/31/08. The above to be addressed prior to permit renewal.Gloves worn. Observed handwashing. Consumer advisory on menu. Note: all workers are to be aware of employee health policy-specifically what symptoms to stay home.

November 13, 2007 (Critical Procedures)


Violations: Comments:
Good glove use and handwashing observed.

July 13, 2007 (Routine)


Violations: Comments:
Otherwise, store is in good shape. Very good handwashing observed. Dishwasher >180 degrees, sanitizer >200 ppm. Good temperatures.

March 06, 2007 (Critical Procedures)


Violations: Comments:
Good glove use.

March 06, 2007 (Complaint)

Comments:
Received complaint on 3/5/07; customer in restaurant on 3/3/07-observed the facility to be "filthy". During inspection, no "filth" observed. No violation. Note: observed strong sewer gas smell in women's restroom. Have maintenance determine and eliminate source.

November 03, 2006 (Critical Procedures)


Violations: Comments:
Good glove use.

July 12, 2006 (Routine)


Violations: Comments:
Most all violations were corrected or in the process of being corrected during the inspection. Hot water 136 degrees, dishwasher >180 degrees. Good glove use and hair restraints. Storage and temperatures good.

March 16, 2006 (Critical Procedures)


Violations: Comments:
Good glove use.

March 16, 2006 (Complaint)

Comments:
Investigation of complaint alleging on 3/14/06 complainant found hair on plate and long, black hair in caramel of sundae. Upon investigation spoke with manager who was aware of situation. Upon inspection, cooks all had effective hair restraints. One server with long hair only had it clipped back and was mostly in face. Manager spoke with employee. Establishment is to enforce strict hair restraints to prevent contamination of food.

November 28, 2005 (Critical Procedures)


Violations:

July 27, 2005 (Follow-up)


Violation: 1570 - Repeat Following equipment remains in need of repair: hoods and filters, exhaust fan in dishmachine area.
Repair or replace.
Comments:
Violations cited on previous inspection (5-27-05) have been successfully completed with exception of 1570. Excellent overall improvements, especially in re new refrig units.

May 27, 2005 (Routine)


Violations:

October 13, 2004 (Critical Procedures)


Violation: 0340 - Critical Tuna salad at 58 degrees.
Discarded.

July 09, 2004 (Follow-up)


Violations:

July 07, 2004 (Follow-up)


Violations:

June 16, 2004 (Routine)


Violations:

February 27, 2004 (Critical Procedures)


Violation: 1890 - Critical Final rinse did not reach 180 degrees. Test strip did not change colors.
Corrected by turning on booster heater.

October 23, 2003 (Critical Procedures)


Violations:

June 17, 2003 (Routine)


Violations: Comments:
Permit Issued-Post.

February 27, 2003 (Critical Procedures)


Violation: 0340 - Critical Burger at 47, unit had come unplugged.
All PHFs stored at safe refrig temps of 41 F or below.

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