Helen's Deli, 2 Eaton St., Hampton, VA - Restaurant inspection findings and violations



Business Info

Restaurant: Helen's Deli
Address: 2 Eaton St., Hampton, Virginia
Total inspections: 23
Last inspection: Apr 24, 2009

Restaurant representatives - add corrected or new information about Helen's Deli, 2 Eaton St., Hampton, VA »


Violation code

Inspection Date

Inspection Type

Critical violations

Non-Critical violations

Details / Comments

  • 0270 - Corrected During Inspection Critical Egg rolls offered for service were prepared in the operator's home.
  • 0820 A 2 - Critical Repeat The following potentially hazardous foods (phfs) are cold holding at improper temperatures:-sliced tomatoes, ham, and turkey on the make table rail at 44-45*-tuna and chicken salads, pastrami in the make table at 44-45*-dairy creamers, cream cheese, margarine blend in the display ref at 48*-50*
  • 0830 - Critical Repeat Mulitple ready-to-eat potentially hazardous foods (phfs) are not labeled with a use-by date in the make table refrigerator and the Sterling refrigerator.
  • 0850 - Critical Repeat No written procedures for the use of time as a public health control with potentially hazardous foods.
  • 0850 - Critical Repeat Cut melons, various sandwiches, and salads for which time rather than temperature is being used as a control was not labeled or otherwise marked with a 4 hour cook, serve or discard by time.
  • 1450 - The make table is cold holding at improper temperatures--unit is currently holding at least 46.5.
  • 1510 - A tip-sensitive thermometer is not provided.
  • 1550 - The sealant is eroding at the backsplash-countertop juncture:-below the oven-front counter handsink-meat slicer
  • 1570 - Ice build-up observed inside the back wall of the display refrigerator.
  • 1770 B - Repeat The food contact surface of the meat slicer is not clean.
  • 1800 - The countertop below the oven is not clean.
  • 2020 A (Utensils) - Utensils in crocks are stored with the food contact surfaces upwards.
  • 2020 A (Utensils) - Stir sticks at the self-service counter are not stored protected.
April 24, 2009Routine47Details / Comments
  • 0830 - Corrected During Inspection Critical Multiple potentially hazardous ready to eat foods were not date labeled for dispostion-potato salad, sliced meats.
  • 0850 - Corrected During Inspection Critical Repeat Cut melons at customer self serve line for which time rather than temperature is being used as a control were not labeled or otherwise marked with a 4 hour cook, serve or discard by time.
  • 1150 - Repeat Multiple equipment surfaces lined with towels, paper towels, and cardboard.
  • 1750 - Repeat Multiple manufacturer containers reused for various food storage-particularly country-crock.
  • 1770 B - Repeat Slicer and top interior of ice machine in need of cleaning.
  • 1790 - Inside of toasters in need of cleaning
  • 1800 - The bottom shelving level of the "tasty cake" rack is in need of cleaning.
  • 2020 A (single-service/single-use) - Coffee stirrers at customer self serve area not protected.
  • 3180 - The following areas of the physical facility are in need of cleaning:-ceiling above prep unit area has splash/splatter-floor below ice machine
January 22, 2009Routine27Details / Comments
  • 0470 A 4 - Repeat Package of raw chicken (unopened) stored above watermelon (uncut) in sterling refrigerator.
  • 0820 A 2 - Critical Repeat Creamers in display ref had internal temp of 46F in small display.
  • 0850 - Corrected During Inspection Critical The sliced melon and chef salad at self service for which time is used at the control were not marked or labeled with time.
  • 1150 - Repeat Multiple surfaces lined with absorbent cloth.
  • 1750 - Repeat Numerous manufacter containers reused for food storage.
  • 1770 B - Repeat Slicer in need of cleaning.
  • 2000 - Repeat Plastic wrap in back of kitchen stored beside handsink-where it may be potentially contaminated by splatter/splash.
  • 2020 - Coffee stirrers not protected from public at customer self serve.
  • 3045 - Front handsink does not have handwash sign.
  • 3080 - Light bulb is burned out in homestyle refrigerator
September 18, 2008Routine28Details / Comments
  • 0450 C - Utensil without handle used to dispense food that is in the ready-to-eat (RTE) form which allows for a bare hand contact surface to come in contact with food item(s).
  • 0610 - Food stored in a location where it is subject to splash, dust or other contamination.
  • 1550 - The splash guard behind counter next to rear handsink is not sealed to adjoining equipment or walls.
  • 1770 C - Observed accumulations of dust, dirt, food residue or other debris on the following nonfood-food contact surfaces: utensil containers
  • 1790 - The cavity of the microwave oven is observed soiled.
  • 1800 - The nonfood contact surface of the refrigerators(gaskets) have accumulations of grime and debris.
  • 3080 - Less than 10 foot candles of light was noted in the back room over water heater
  • 3090 - Repeat Ventilation is not provided over hot plate or oven to keep rooms free of excessive smoke and fumes
  • 3220 - Repeat Mops not hung up to air dry.
June 10, 2008Routine09Details / Comments
  • 0160 - Corrected During Inspection Critical Employees did not wash hands before putting on single use gloves.
  • 0470 A 4 - Shell eggs stored above produce, cooked foods in upright sterling refrigerator.
  • 0570 - Wiping cloths improperly stored between use.
  • 0610 - Cases of soda stored under handsink waste drain line.
  • 0820 A 2 - Corrected During Inspection Critical Creeamers that require refrigeratrion had been sitting out and were 56F-58F.
  • 1060 - Cardboard is underneath tank beside hot water heater.
  • 1150 - Many surfaces lined with cloth, napkins, foil, etc.
  • 1550 - Handsink needs to be sealed to the wall.
  • 1750 - Repeat Manufacturer containers (particularly Country Crock) were observed reused for the storage of deli salads and other foods.
  • 1770 B - Repeat The slicer is in need of cleaning.
  • 2000 - Single service cups stored under drain lines at beverage dispenser.
  • 2000 - Plates in back of kitchen near slicer are stored with food surface contact exposed.
  • 2000 - Coffee stirrers non protected at customer self service area.
  • 3090 - Repeat Meatloaf served for lunch was cooked in facility. Cooking is not approved at the food facility because there is no ventilation provided to keep room free of grease laden vapors and steam.
  • 3220 - Mops not hung up to air dry.
  • 3360 - Corrected During Inspection Critical Can of insecticide stored along with other cleaners.
March 13, 2008Routine311Details / Comments
  • 0480 - Repeat Numerous items were not labeled as to contents. Many items were for employee use.
  • 0850 - Critical Repeat Sandwiches and salads for which time rather than temperature is being used as a control was not labeled or otherwise marked with a 4 hour cook, serve or discard by time.
  • 1060 - Repeat Sections of what appeard to be carpet used to stabilize "El Convecto" oven.
  • 1750 - Repeat NUMEROUS manufacturer containers reused. Particularly Country Crock spread containers.
  • 1770 B - Repeat Meat slicer needs cleaning.
  • 1800 - Repeat The device used to store untensils is very dusty.
  • 3090 - Repeat 2 raw whole chickens were observed in the refrigerator. Asked employee what they are used for was informed that they are cooked in the oven once a week. Cooking is not approved at the food facility because there is no ventilation provided to keep room free of grease laden vapors and steam.
  • 3180 - Repeat The floor needs cleaning underneath the soda racks below the coca-cola clock.
November 27, 2007Follow-up17Details / Comments
  • 0480 - Repeat Numerous items were not labeled as to contents. Many items were for employee use.
  • 0820 - Corrected During Inspection Critical All potentially hazardous food items in the front prep refrigerator/rail line were cold holding at improper temperatures ranging from 50F-53F.
  • 0820 - Corrected During Inspection Critical Potentially hazardous food items on the lower 2 levels of upright refrigerator in the back were cold holding at improper temperatures from 48F-51F. The refrigerator was overstocked causing air flow to be restricted to the top shelves. Bottom shelves were not receiving adequate air flow.
  • 0850 - Corrected During Inspection Critical Sandwiches and salads for which time rather than temperature is being used as a control was not labeled or otherwise marked with a 4 hour cook, serve or discard by time.
  • 1060 - Sections of what appeard to be carpet used to stabilize "El Convecto" oven.
  • 1750 - NUMEROUS manufacturer containers reused. Particularly Country Crock spread containers.
  • 1770 B - Meat slicer needs cleaning.
  • 1800 - The device used to store untensils is very dusty.
  • 3090 - Repeat 2 raw whole chickens were observed in the refrigerator. Asked employee what they are used for was informed that they are cooked in the oven once a week. Cooking is not approved at the food facility because there is no ventilation provided to keep room free of grease laden vapors and steam.
  • 3180 - The floor needs cleaning underneath the soda racks below the coca-cola clock.
November 19, 2007Routine27Details / Comments
  • 0480 - Repeat Unlabeled food containers.
  • 0570 - Repeat Wiping cloths improperly stored between use.
  • 0640 - Food is subject to environmental sources of contamination during preparation. Butter container on counter not covered.
July 20, 2007Routine03Details / Comments
  • 0480 - Repeat Unlabeled food containers.
  • 0570 - Wiping cloths improperly stored between use.
  • 0820 - Critical prep unit cold holding at improper temperature of 47 F.
  • 0830 - Critical The prepared ready-to-eat (RTE) tuna salad in the refrigeration unit is not properly dated for disposition.
  • 1570 - Repeat Cabinet doors are loose.
  • 3090 - Ventilation is not sufficient to keep rooms free of excessive smoke and fumes. Electric skillet frying being done under a recirculation vent hood (home style).
  • 3180 - Front line ceiling in need of cleaning.
March 21, 2007Routine25Details / Comments
  • 1750 - Single-service items were observed washed and ready for reuse.
  • 1800 - The Refrigerator gaskets are not clean.
  • 2000 - Single service items observed unprotected from contamination. Bowls stored face up.
  • 3300 - Repeat Facility is storing unnecessary items to the operation or maintenance of the establishment.
  • 3380 - Corrected During Inspection Critical Wiping cloth sanaitizer had no chlorine.
December 08, 2006Routine14Details / Comments
  • 0480 - Repeat Unlabeled food containers.
  • 1150 - Repeat The nonfood contact surface of the cardboard on oven is not designed or constructed to be easily cleanable.
  • 1570 - Repeat Cabinet doors are loose..
  • 1800 - Shelves have debris on them.
  • 3300 - Facility is storing unnecessary items to the operation or maintenance of the establishment.
August 24, 2006Routine05Details / Comments
  • 0570 - Repeat Wiping cloths improperly stored between use.
  • 0820 - Corrected During Inspection Critical Condiment ref cold holding at improper temperatures of 50 F.
  • 0830 - Critical Repeat The prepared ready-to-eat (RTE) milk, cottage cheese and sliced meats in the refrigeration unit are not properly dated for disposition.
  • 1150 - The nonfood contact surfaces covered with towels or cardboard which is not easily cleanable.
  • 1550 - The caulking on the utility sink is deteriorated.
  • 1570 - Repeat The utility board on utility sink in a state of disrepair and damaged.
  • 1570 - Repeat The cabinet door hinges are loose.
  • 1800 - Door frames of refrigerators not clean.
  • 3170 - Physical structure is not maintained in good repair. SEE:1. Edges of shelves that are delaminated.2. Paint on pass thru window deteriorated.
  • 3180 - Repeat Physical structure in need of cleaning. The ceiling is dirty and dingy.
  • 3220 - Mops not hung up to air dry.
May 18, 2006Routine28Details / Comments
  • 0480 - Repeat Unlabeled food containers.
  • 0570 - Repeat Wiping cloths improperly stored between use. Solution had no chlorine.
  • 0610 - Bag of potatoes stored on floor.
  • 1570 - Laminate on storage shelves in a state of disrepair and damaged.
  • 1570 - Utility board over mop sink deteriorated, in a condition that prevents necessary maintenance and easy cleaning.
  • 1700 - Critical The three compartment sink was not set up to wash, rinse, and sanitize utensils.
  • 1770 C - Corrected During Inspection Soda nozzles are dirty.
  • 3080 - Repeat Less than 20 foot candles of light was noted in the lo-boy prep unit.
  • 3080 - Less than 50 foot candles of light was noted in the food prep area.
  • 3660 - Corrected During Inspection Permit is not posted in a place where it is readily observable by the public.
February 13, 2006Routine17Details / Comments
  • 0480 - Unlabeled food containers.
  • 0570 - Wiping cloths improperly stored between use.
  • 0830 - Critical The prepared ready-to-eat (RTE) foods in the refrigeration unit are not properly dated for disposition.
  • 1750 - Manufacturer containers were observed reused for the storage of ready to eat foods.
  • 1800 - Corrected During Inspection Repeat The nonfood contact surface of the prep unit gasket is not clean.
  • 3080 - Repeat Less than 20 foot candles of light was noted in the white refrigerator
  • 3180 - Repeat Ceiling in the service area in need of cleaning.
  • 3300 - Repeat Premises has accumulation of clutter and unneeded items.
August 30, 2005Routine17Details / Comments
  • 1150 - Shelf liners are deteriorated and curling.
  • 1800 - Repeat The nonfood contact surface of the refrigerator exteriors not clean.
  • 3080 - Repeat Less than 20 foot candles of light was noted in the white refrigeartor.
June 01, 2005Routine03Details / Comments
  • 0450 - Critical Repeat Employees observed handling ready-to-eat (RTE) food with their bare hands.
  • 0610 - Food handled in a location where it is subject to splash contamination.
  • 1570 - Repeat Edges of some shelves have missing laminate.
  • 1570 - Repeat Fry Daddy and electric skillet used to cook food..
  • 1800 - The nonfood contact surfaces not clean. See:1. Gaskets of prep unit.2. Door frames of refrigerators.
  • 2000 - Repeat Single service items observed unprotected from contamination. The coffee stirrers are not wrapped or in dispenser.
  • 3080 - Repeat Less than 20 foot candles of light was noted in the white refrigerator.
  • 3080 - Repeat Less than 50 foot candles of light was noted in the food handleing and slicing area.
  • 3180 - Ceiling in service area is stained and discolored.
  • 3300 - Premises has accumulation of clutter
February 28, 2005Routine17Details / Comments
  • 0820 - Critical The prep. refrigerator was not holding proper temperature (55*) with food inside at 50*. A repairman was onsite.
  • 2310 - Critical The hand sink was not accessible because it was filled with bags of food.
  • 0450 - Critical Employees observed handling ready-to-eat (RTE) food with their bare hands.
  • 0790 - Poultry was observed thawing at the three compartment sink.
  • 1570 - Repeat An electric skillet and a home style "FryDaddy" fryer were observed in use cooking bulgogi and eggrolls.
  • 1570 - Repeat The laminate covering was damaged on the front edge of several shelves.
  • 1060 - Repeat Cardboard and deli paper were used to line shelves in several areas.
  • 1750 - Repeat Single-use manufacturer containers were observed reused for the storage of food.
  • 1100 - A metal banded brush was observed stored with utensils.
  • 3080 - Repeat The light in the white refrigerator was not working.
  • 2000 - Unwrapped coffee stirrers were on display in an open jar.
  • 2000 - Utensils were stored in containers with the handles down.
November 30, 2004Routine37Details / Comments
  • 3080 - The light was out in the white refrigerator.
  • 1060 - Several shelves were lined with cardboard or deli paper.
  • 1750 - Repeat Single-use manufacturer containers (spice containers, butter tubs and foam trays)were observed reused for the storage of food.
  • 2000 - Repeat Utensils were stored in containers with the handles down.
  • 0570 - There was no sanitizing solution for the storage of damp wiping cloths.
  • 3290 - There was no mop rack to hand the mop.
  • 1570 - The laminate was peeling from the edge of the shelves above the kitchen sinks.
  • 3340 - Critical A bottle of bleach was stored on a shelf beside food wrap.
August 30, 2004Routine17Details / Comments
  • 2120 - Critical The water heater was not working.
  • 0820 - Critical The front prep. refrigerator was holding at 48*.
  • 3330 - Critical A spray bottle of cleanser and a squirt bottle of detergent were not labeled.
  • 0470 - Critical Pineapples were stored on the bottom shelf of the refrigerator with raw chicken.
  • 1800 - The contact paper lining the shelves was not clean.
  • 1150 - Cardboard was used to line the shelf above the oven.
  • 1750 - Repeat Single-use manufacturer containers were observed reused for the storage of food.
  • 2890 - The light bulbs in the front display were not properly shielded.
  • 2000 - Utensils were stored in a container with the handles down.
  • 1570 - There was ice buildup in the back of the small glass door refrigerator.
May 19, 2004Routine46Details / Comments
  • 0830 - Critical Sliced lunch meat was not dated for disposition.
  • 0220 - Critical An open employee beverage was stored in a manner that could contaminate food.
  • 3430 - Critical A can of Raid flying insect spray was observed stored with the cleansers. The spray was not labeled for use in a commercial food facility.
  • 3340 - Critical Repeat Glass cleaner and stainless steel polish were store with canned and bottled beverages.
  • 2310 - Critical A bucket was in the hand sink basin.
February 05, 2004Routine50Details / Comments
  • 1750 - Repeat Single use manufacturer containers (butter tubs, etc.) were observed reused for the storage of food.
  • 3340 - Critical A can of stainless steel cleaner was observed in a cabinet with food.
October 20, 2003Routine11Details / Comments
  • 1750 - Repeat Manufacturer containers (butter tubs) were observed reused for the storage of food.
  • 2000 - A clean bowl was stored on top of the mop bucket.
  • 2000 - Unwrapped coffee stirrers were store in a jar for customers.
  • 1770 - Repeat The can opener was not clean.
  • 1570 - A plastic spatula was observed in poor repair.
  • 1570 - A hot plate was observed being used on the front counter top to cook "Reuben" sandwiches.
  • 1570 - A pot of spagetti sauce was observed cooking on a hot plate in the back of the kitchen under the home-style hood.
July 02, 2003Routine04Details / Comments
  • 2310 - Critical The handwashing facility located at the kitchen is blocked, preventing access by employees for easy handwashing.
  • 1750 - Repeat Manufacturer containers (butter tubs, etc.) were observed reused for the storage of food
  • 1770 - The nozzles of the soda dispenser were not clean.
  • 1770 - The can opener base was not clean.
  • 3045 - Repeat A sign or poster that notifies food employees to wash their hands is not provided at all lavatories used by food employees
  • 1570 - Vent hood system unplugged.
  • 1570 - A metal banded brush was observed with utensils.
March 17, 2003Routine14Details / Comments

April 24, 2009 (Routine)


Violations: Comments:
All food temperatures observed were internal.

January 22, 2009 (Routine)


Violations: Comments:
-All temperatures are internal unless otherwise noted.
-Reminded operator that CFM certificate expires on 1/30/09
-Provided operator with info about CFM class.
-Created date labeling tracking chart for operator to use if helpful.
-The items on the customer self serve line, where time rather than temperature is used as the control, must be labeled individually as to the time they are taken out of the refrigerator as they are taken out on an "as needed" basis.
-Discussed date labeling and time as a control at length with operator.

September 18, 2008 (Routine)


Violations: Comments:
Label areas for personal belongings.

June 10, 2008 (Routine)


Violations:

March 13, 2008 (Routine)


Violations: Comments:
If raw or undercooked foods are served a consumer advisory is required by 4/16/08.
A tip sensitive (digital) thermometer is required by 4/16/08.
Provided copy of employee reporting agreement and time as a control documentation.
Additional handsink must be installed at front line in the event of a change of owership or remodel.
An approved employee health policy is required to be adopted no later than April 16, 2008 which shall require food employees and conditional employees to report to the person in charge: 1). When they are experiencing any of the following symptoms: vomiting, diarrhea, sore throat with fever, jaundice, and any lesions containing pus such as a boil or infected wound that is open or draining and is on the exposed portions of the arms, hands, or wrists; 2). Diagnosed illnesses caused by: Salmonella, Shigella spp., E.coli 0157:H7, Hepatitis A Virus, or Norovirus; and, 3). Potential exposure to: Salmonella, Shigella, E.coli 0157:H7, Hepatitis A virus, or Norovirus. Based on the information given, the person in charge shall then restrict or exclude the employee from working as a food employee. The person in charge is responsible for reporting to the Health Department if a food employee reports a diagnosis with a listed pathogen.

November 27, 2007 (Follow-up)


Violations: Comments:
Follow up inspection conducted to verify that low boy refrigerator was working properly.
Issued 2008 permit and reviewed employee health and imminent health hazards.
Spoke with building manager regarding cooking and fire hazard. Building manager informed me that fire marshall had inspected the facility for fire hazards a few months ago.

November 19, 2007 (Routine)


Violations: Comments:
Report not delivered at the time of inspection due to time constraints-will be delivered 11/26/07.
Follow-up inspection to be conducted to verify prep refrigerator is working properly.
Routinely monitor temperatures of refrigeration units on a daily basis.
Information on using time as a public health control to be given when report delivered.
In the event of a change of ownership or remodel a handsink must be installed in the front prep area.

July 20, 2007 (Routine)


Violations: Comments:
Hot plates and electric fryer in use under a ventless homestyle hood. Operator reports Fire Inpector (of whole building) approved the set-up. Also approved electric skillet on front line to toast sandwiches like Ruebens and Grilled cheese. Requested copy of report.
There is no handsink at front line. Upon renovation or change of owner, additional handsink must be installed.

March 21, 2007 (Routine)


Violations: Comments:
There is no handsink at the front line. Upon renovation or change of ownership, a handsink must be installed.

December 08, 2006 (Routine)


Violations: Comments:
NOTE: Effective March 2007, all refrigerators must hold 41 F or less throughout the operational day.
Permit for 2007 issued.

August 24, 2006 (Routine)


Violations: Comments:
NOTE: Effective 1 March 2007 all refrigeration units must maintain 41 F or less throughout the operational day.

May 18, 2006 (Routine)


Violations:

February 13, 2006 (Routine)


Violations: Comments:
There is no handsink at front service area. Upon sale or renovation, a handsink must be installed.

August 30, 2005 (Routine)


Violations: Comments:
There is no handsink in the service area. Upon renovation or change of ownership, a handsink must be installed.

June 01, 2005 (Routine)


Violations: Comments:
Excellent temperature control.

February 28, 2005 (Routine)


Violations:

November 30, 2004 (Routine)


Violations:

August 30, 2004 (Routine)


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May 19, 2004 (Routine)


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February 05, 2004 (Routine)


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October 20, 2003 (Routine)


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July 02, 2003 (Routine)


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March 17, 2003 (Routine)


Violations:

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