Visited with Sharon, mgr of Dell #5….summary of conversation After two attempts; last Friday and again yesterday, I got in to Dell #5 at 3:15pm yesterday afternoon (waited for 3 minutes) and met with Sharon, unit manager of Dell #5. All Dell Food Service Operations close at 2:00pm, so Sharon and I sat in the lobby and discussed the role of the PIC, future access to Compass Food operations, Dell SOP’s on visitor access, Compass timing of escort pickup and our FHC requirements. Dell #5 is home to both an employee cafeteria and their central catering operation, so Sharon was across the Dell campus last Friday when I attempted to inspect last Friday. (The Dell catering business has been activated after numerous months of closure.) Sharon stated that Judy is the Compass Director for the entire Dell campus and Brian has returned as the Compass Corporate Chef. She communicated that when we arrive to each Dell Building, present our Texas ID, and then a “Dell Escort Badge” will be issued and the front desk greeter will contact the Food Service operations manager/supervisor of that building and we will be escorted by a COMPASS manager/shift supervisor to their food facility. (The front desk greeters have the cell phone numbers of the Compass folks as well.) I shared with Sharon that in the past we have had to wait for too long if the Compass Food Service Manager or Shift Supervisor could not be located by the “building greeter”. Sharon then communicated that happened to Joanne last visit when a Dell building staff greeter took her back to the kitchen and left her in the cafeteria when a Food Service manager/supervisor could not be located. Sharon stated that the Dell building greeter was reprimanded for leaving Joanne unattended. {Sharon said that it was the mistake of the Dell employee for not understanding that the individual department within the Dell building is required to pick up and escort the visitor.} I told Sharon I will communicate this information to Kay and Deborah. Sharon stated that she will speak to Judy and request she contact Kay for additional follow up and other suggestions concerning WCCHD access to the Dell Food Service facilities and FHC compliance.[I will return again this week and next to inspect------this week Sharon said that Dell Round Rock is hosting all Dell investors/stock holders for numerous conferences….the campus was very active.]
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