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Old 09-27-2013, 10:19 PM
 
3,741 posts, read 3,967,751 times
Reputation: 2812

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Root Metrics has a pretty good website where you can scan over your city/town and region and see how well each carrier has in terms of coverage.
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Old 09-28-2013, 12:53 PM
 
Location: Ocala, FL
3,450 posts, read 6,332,666 times
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Quote:
Originally Posted by TAM88 View Post
Root Metrics has a pretty good website where you can scan over your city/town and region and see how well each carrier has in terms of coverage.
Good suggestion !!
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Old 10-05-2013, 12:18 PM
 
6,994 posts, read 6,742,800 times
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Quote:
Originally Posted by NJBest View Post
It really depends on where you are. Works fine in the NY Metro area. 4G around 8mbps-30 mbps. 3g is .5mbps-1.5mbps. Verizon's 3g is consistently faster around here.
That's about what I get on 3G around Seattle with Verizon...pretty slow by today's standards. I'm finally moving up to an LTE phone in a couple weeks and can't wait.
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Old 10-06-2013, 03:43 AM
 
Location: Minneapolis
1,617 posts, read 4,775,277 times
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Dialing 611 and being forced into the My Account app is not helpful. In fact, it kind of rubs me the wrong way. It's not quite as egregious as Sprint charging $3 for that human touch back in the day (and at least Verizon's network works most of the time), but still... WTF, Verizon?

I hope Verizon comes to its senses and fixes this BS pronto. If I want to use the My Account app, I will. If I need to call 611, just let me do it!
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Old 10-06-2013, 09:57 AM
 
24,503 posts, read 35,974,381 times
Reputation: 12847
Quote:
Originally Posted by Thegonagle View Post
Dialing 611 and being forced into the My Account app is not helpful. In fact, it kind of rubs me the wrong way. It's not quite as egregious as Sprint charging $3 for that human touch back in the day (and at least Verizon's network works most of the time), but still... WTF, Verizon?

I hope Verizon comes to its senses and fixes this BS pronto. If I want to use the My Account app, I will. If I need to call 611, just let me do it!
Fixes what BS? Verizon isn't going to fix the fact that you choose to use the my amount app.
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Old 10-06-2013, 11:10 AM
 
Location: Seattle, Washington
2,533 posts, read 4,020,304 times
Reputation: 2818
So many tears being shed in this thread.

People, if you aren't happy with Verizon... cancel your contract and pay the early termination fee... then go sign up with another carrier!!! I've been with Verizon 15 years and the only complaint I ever had was when they removed unlimited data... but once I looked at my account history and realized I'd never been over 1.5GB in any month, getting a 2GB monthly allowance wasn't a huge deal. I have WiFi at home and at work... I barely use 1GB data per month.


Anyway, here it is again for ya... ---> US Carriers Verizon Wireless, AT&T, Sprint, T-Mobile 4G LTE Coverage (Maps) - N4BB

We'll see you back soon I'm sure... complaining about how you have no 4g service!

BTW, NJBest, you never answered my question from post #20.
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Old 10-06-2013, 04:39 PM
 
Location: Minneapolis
1,617 posts, read 4,775,277 times
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Originally Posted by NJBest View Post
Fixes what BS? Verizon isn't going to fix the fact that you choose to use the my amount app.
That's the problem: It's when I don't choose to use the My Account app, they now force me to do so anyway.

If I just want to call customer service, I dial 611 and press send. Sounds simple enough. Only, the phone no longer calls 611. Instead, it opens the My Account app, and makes you tap through several screens to find the not-too-obvious "call 611" option before initiating the call. This is not helpful to me. I've been a Verizon customer since 2001. I know what I can do using the My Account app, and I know when it's better to call 611, so when I dial 611, I actually want to talk to someone, not jump through electronic hoops.

I could root my brand new phone (possibly voiding all or part of the warranty) and delete the My Account app, but then I wouldn't have use of the My Account app at all. I would need to call 611 or use Verizon's website for everything, and I don't want to do that either.
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Old 10-06-2013, 04:57 PM
 
Location: Corona the I.E.
10,123 posts, read 14,362,515 times
Reputation: 8989
While I understand the my account app is optional they direct you to it for a reason..........to save them a bunch of money. Where is my savings then VZ? We already know the answer.......they are going to pocket it and say this new app. made my life easier.

My service has gotten a bit better now that I am in a new geo location.
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Old 10-07-2013, 05:25 AM
 
1,017 posts, read 1,564,463 times
Reputation: 453
Quote:
Originally Posted by NJBest View Post
Sprint has no cap and does not throttle you on their network. They are, however, fairly strict about high usage of roaming.

All the big carriers outsource at least some of their customer service. Most of Sprint's customer service is in Kansas.
then you explain to me why her phone was shut and the bill was paid in full i'm still trying to figure that one out. i never used the roaming feature on my sprint phone so i dunno about that
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Old 10-09-2013, 12:00 AM
 
24,503 posts, read 35,974,381 times
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Quote:
Originally Posted by Kees View Post
Such as? Please don't say any of the other carriers even come close to matching Verizon's coverage.
Coverage is not the only criteria that consumers look for. If you live in a big metro like NYC metro, coverage is good all around. Some people care more about unlimited data or global phone selection. If you keep your phone for longer periods of time, T-Mobile has the best option for that.

Btw, Verizon's LTE coverage outpacing the others is a short-term scenario. Remember, Sprint is the only company that has a single spectrum that covers the entire nation (other than Dish Network which has yet to launch their LTE). Sprint is also the only network that is going to have tri-band LTE. We'll have to see how it turns out.
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