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Old 05-06-2012, 05:14 PM
 
Location: Charlotte, NC
1,969 posts, read 3,066,307 times
Reputation: 2884

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Quote:
Originally Posted by lovesMountains View Post
I can tell you who I would NEVER deal with again, Bank of America. That is one messed up mortgage group.

Try a smaller local bank. Do not use any internet people, no matter how good the advertising sounds!
I work for them. Buying my house was the worst miserable experience of my life. I was distraught that my loan officer would see a dime off my loan. I had to complain up 4 levels just to get a simple question answered, and most of my complaints were ignored. I tried very hard to get the loan office guy my realtor recommended to match the rate, so that I could go with him instead, but they couldn't. My closing was also postponed about 3 weeks, to the point where the seller was about to walk, because of their incompetence.
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Old 05-06-2012, 06:31 PM
 
Location: Up above the world so high!
45,270 posts, read 88,319,180 times
Reputation: 39846
Quote:
Originally Posted by topchief1 View Post
I work for them. Buying my house was the worst miserable experience of my life. I was distraught that my loan officer would see a dime off my loan. I had to complain up 4 levels just to get a simple question answered, and most of my complaints were ignored. I tried very hard to get the loan office guy my realtor recommended to match the rate, so that I could go with him instead, but they couldn't. My closing was also postponed about 3 weeks, to the point where the seller was about to walk, because of their incompetence.
I am not at all surprised, though you would think a BofA employee might expect a little better treatment.

They are by far, THE worst of mortgage brokers, bar none.

I was ignored regularly too and had to get ruder than I've ever been in my life just to get them to admit they LOST the loan package. LOST IT! I could go on and on, and oh how I would LOVE to name names of some of these incompetants, but I'll refrain.

I promised them though that I would never allow another person I knew or just know of to EVER use them in the future.

Their name will be mud with me for the rest of my life.
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Old 05-07-2012, 05:26 AM
 
277 posts, read 580,033 times
Reputation: 223
Worked with Ronnie when he was at Franklin National after the zombies at NVR jerked me around. It worked to my advantage because he found me a much better deal.

Ronnie Giberson
NMLS #802383
6135 Park South Drive, Suite 514
Charlotte, NC 28210

https://www.remn.com/bio/ronnie-giberson/
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Old 05-07-2012, 07:23 AM
 
162 posts, read 598,042 times
Reputation: 98
see my reply in this thread:
Local lenders with best mortgage deals?.

I have also heard bad things about BoA's retail group. Can't get out of their own way, even for their own employees, lol.
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Old 05-07-2012, 07:54 AM
 
Location: Denver, CO
224 posts, read 625,335 times
Reputation: 79
When I asked around for recommendations, I got Allen Tate and Myers Park Mortgage. I ended up going with Myers Park Mortgage, partially because my real estate agent was affiliated with Allen Tate. I like that they're local so it seems like they have more of an idea about Charlotte than some of the big banks and they seem to have more of a personal touch. Also, MPM has a rate-matching guarantee on their website if you do shop around. I am not affiliated with either company, but am a soon to be homebuyer.
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Old 05-07-2012, 04:42 PM
 
34 posts, read 40,962 times
Reputation: 15
Hands down...Sandra Bortree: NorthSide Mortgage Group, LLC: Sandra Bortree (http://www.mooresvillebrg.org/members/northside_mortgage/index.php - broken link)

OUTSTANDING Lady!
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Old 05-08-2012, 06:58 PM
 
747 posts, read 1,545,876 times
Reputation: 406
New American. We worked with Simon and it was painless.
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