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Old 06-15-2011, 06:20 PM
 
846 posts, read 1,781,697 times
Reputation: 383

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Well I got my Sony Vaio fixed, which meant a new hardrive and the windows OS re-installed.
I downloaded skype, and wanted to use the video.
First I was told I needed flash, which I downloaded.

However, when I try to use the video I am told it cannot find the webcam.
Wanted to know why this is the case?
I thought when Windows OS was re-installed this would be part of it...as the PC came I believe with it pre-installed in VAIO.
How can I find it, or do I need to call Sony and make them (will they?) send me a CD to install?
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Old 06-15-2011, 06:29 PM
 
11,715 posts, read 36,343,249 times
Reputation: 7514
If they reloaded Windows from a Sony system restore CD set, then the webcam drivers would be there. If they reloaded from a generic Windows CD, they may have not bothered to load all the drivers. Are there any unknown devices in Device Manager? Is there a webcam listed there? I think it's under imaging devices. Any drivers you need can be downloaded from Sony's web site but they're not always clearly labeled.
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Old 06-16-2011, 12:08 PM
 
Location: Diaspora
21,540 posts, read 24,684,398 times
Reputation: 8930
If you didn't make restore CDs than you may be SOL. If it had Win7 on it, then there is a chance you can order restore CD's from Sony. See if the following link helps:

Sony eSupport - Electronics
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Old 06-16-2011, 01:29 PM
 
2,182 posts, read 4,707,293 times
Reputation: 1206
Quote:
Originally Posted by NeilVA View Post
If you didn't make restore CDs than you may be SOL. If it had Win7 on it, then there is a chance you can order restore CD's from Sony. See if the following link helps:

Sony eSupport - Electronics
What? He's far from SOL.

Look up your laptop on sony's site, download the webcam drivers and install them. Restart and see what happens.
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Old 06-16-2011, 05:59 PM
 
Location: Diaspora
21,540 posts, read 24,684,398 times
Reputation: 8930
Quote:
He's far from SOL.
K, Put your reading glasses on ".....than you may be SOL". Why do think the website link was included?

Sony is known to not include drivers for all the hardware on their website. If this is a win7 item then there is no issue. If if its a vista computer that has been loaded with win7, there are numerous computers with no driver availabilty for some components inside of their computers.
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Old 06-17-2011, 11:21 AM
 
2,182 posts, read 4,707,293 times
Reputation: 1206
Quote:
Originally Posted by NeilVA View Post
K, Put your reading glasses on ".....than you may be SOL". Why do think the website link was included?

Sony is known to not include drivers for all the hardware on their website. If this is a win7 item then there is no issue. If if its a vista computer that has been loaded with win7, there are numerous computers with no driver availabilty for some components inside of their computers.
I have perfect vision. You shouldn't be so dramatic, it hurts your credibility
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