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Old 11-08-2007, 08:55 AM
 
Location: Northern CA but can't wait to get out!
203 posts, read 707,620 times
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Good morning. I'm wondering if anyone has any ideas...the other day the scroll button on my mouse (new imac bought in July of 07) stopped working. I can scroll up, but it won't go down. This happened once before but it only lasted a few minutes.

Any ideas? TIA
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Old 11-08-2007, 04:27 PM
 
2,218 posts, read 4,995,313 times
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Since I don't have an Apple computer (would like one though) I had to look this up!

Apple Mighty Mouse Won’t Scroll Down at Josh Bancroft’s TinyScreenfuls.com

Hope it helps!
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Old 11-08-2007, 08:58 PM
 
Location: Not far from Fairbanks, AK
16,724 posts, read 29,324,467 times
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Quote:
Originally Posted by CAtoGA View Post
Good morning. I'm wondering if anyone has any ideas...the other day the scroll button on my mouse (new imac bought in July of 07) stopped working. I can scroll up, but it won't go down. This happened once before but it only lasted a few minutes.

Any ideas? TIA
Is it a wireless mouse, or just a wired one that has a light? I have the second one, and have never had a problem with it. If it's the one with the laser light underneath, make sure that the desk's surface where you have the mouse is clean. With this mouse you don't need a mouse's pad, but the desk surface must be uniform.

If that's not the problem, you may want to call Apple. They are pretty good honoring the warranty.
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Old 11-09-2007, 01:51 PM
 
Location: The Circle City. Sometimes NE of Bagdad.
19,133 posts, read 19,981,489 times
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I use a damp paper towel with rubbing alcohol, roll the ball in all directions while pressing down. Blow dry.
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Old 11-09-2007, 05:21 PM
 
Location: Not far from Fairbanks, AK
16,724 posts, read 29,324,467 times
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Quote:
Originally Posted by motormaker View Post
I use a damp paper towel with rubbing alcohol, roll the ball in all directions while pressing down. Blow dry.
The new mouse has no tracking ball.
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Old 11-10-2007, 02:00 PM
 
Location: The Circle City. Sometimes NE of Bagdad.
19,133 posts, read 19,981,489 times
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Quote:
Originally Posted by RayinAK View Post
The new mouse has no tracking ball.
What I am refering to is the scrolling ball on top of the mouse.
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Old 03-09-2008, 01:14 PM
 
2 posts, read 22,018 times
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Default Same problem. Did you find an answer?

Quote:
Originally Posted by CAtoGA View Post
Good morning. I'm wondering if anyone has any ideas...the other day the scroll button on my mouse (new imac bought in July of 07) stopped working. I can scroll up, but it won't go down. This happened once before but it only lasted a few minutes.

Any ideas? TIA
I'm just experiencing the same problem. I've tried to reboot in safe mode and turn of the machine for a while but not fixed yet. Can you help?

Thanks
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Old 03-09-2008, 02:10 PM
 
Location: Not far from Fairbanks, AK
16,724 posts, read 29,324,467 times
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Quote:
Originally Posted by Saguaro-Joe View Post
I'm just experiencing the same problem. I've tried to reboot in safe mode and turn of the machine for a while but not fixed yet. Can you help?

Thanks
Just read the instructions at the link posted by another member above.
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Old 03-09-2008, 06:20 PM
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Location: Ohio
16,902 posts, read 33,642,455 times
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I think this could be a software issue. Mine stopped working in Firefox back in February, for a couple of weeks after an update and canned air was no help. Then it started working again just as mysteriously. Make sure your browser and Mac OS Software Update are as current as possible.
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Old 03-10-2008, 01:54 PM
 
Location: The Circle City. Sometimes NE of Bagdad.
19,133 posts, read 19,981,489 times
Reputation: 49633
Lots of good info here:

clean imac mouse - Google Search

I clean mine with rubbing alcohol. Looks like most of the problem is caused by oils on your finger.
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