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Old 07-12-2018, 11:50 PM
 
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Might be the output location. If it's set for external speakers and you're expecting sound from the internals it's not going there. Plug a head set into the external speaker connection. See what you get.

LOL at myself. Missed the end of that earlier post.

Last edited by Tek_Freek; 07-13-2018 at 12:35 AM..
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Old 07-13-2018, 12:07 AM
 
Location: 10110001010110100
6,385 posts, read 10,846,836 times
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Glad you got it resolved. It is quite possible a former Windows update or an HP update might have broken it.

Typically an update of the driver will fix the issue. If there is no new updates available, then re-installing the current driver after uninstalling the already installed one and rebooting would be the next thing I try.
Worst case scenario, uninstall the existing driver, then go back to the very first driver the device had.
Anything beyond that might require an OS re-install.

Cheers,
TL

PS. If interested, for free fixes to repair number of common Windows issues and learn more about Windows in general, check out this site:
https://www.thewindowsclub.com/
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Old 07-13-2018, 12:36 AM
 
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Bookmarked that site. Thanks!!
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Old 07-13-2018, 11:17 AM
 
Location: Sun City West, Arizona
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Quote:
Originally Posted by Mightyqueen801 View Post
Yes. It said it was on. I went into Sound on the Control Panel, and that indicated that it was working, too, but it wasn't.
I had a similar situation about 6 weeks ago, although in my case, the speakers were working but the sound was terribly distorted. My first thought was to buy new speakers. But, I tired the various trouble shooting techniques, no change. Finally I just restared my computer and it all was back to normal. Bad driver?
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Old 07-13-2018, 04:41 PM
 
Location: 10110001010110100
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Quote:
Originally Posted by phetaroi View Post
I had a similar situation about 6 weeks ago, although in my case, the speakers were working but the sound was terribly distorted. My first thought was to buy new speakers. But, I tired the various trouble shooting techniques, no change. Finally I just restared my computer and it all was back to normal. Bad driver?
Glitches like that occur more often than people realize.
Even though it is a cliche fix, restarting the computer is probably the most effective and easiest fix for most of the software/OS related issues.

I'd not worry about it much unless it is a recurring issue.
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