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Hi Everyone- Just purchased a home a couple of months ago and had hardwood oak floors refinished about 6 weeks ago. I was unsatisfied with the end result and the lack of professionalism of the company, but figured I would deal with it. Now in the last couple of weeks, floors look like they are starting to peel (about 75% of the boards). It does not look good. I am really hoping this is not the case and this is some other simple fix. Please see photo and let me know what you think is going on. Thank you.
Contact the company immediately. Is the business licensed? Find out who the licensing board is and file a complaint if the job isn't completed to your satisfaction. This may be a hard lesson to learn, but never deliver the final payment on a job unless you are satisfied with the product.
I did not notice this till a few weeks in and it is getting worse and worse. Yes, the business is licensed, as it was referred to me by my agent. BUT....the owner had promised me he would be the one doing the floors, but he never showed up to the job. There was only one guy at the house the entirety of the time. He spoke very little English (was unable to answer any of my questions) and I now wonder if he knew what he was doing. I was told he did three coats, but I know full well only two coats were put on. The owner got very nasty with me very quickly when I questioned him. So, does this look like it will have to be redone? An error on their end? I was hoping I would never have to see or speak to the owner again- agh!
Clearly there is an adhesion problem at the T&G joint- this would lead me to believe that the flooring was prefinished and possibly had a slight bevel on the edges. Then there's also the possibility that there is an incompatibility problem- oil-based finish over/under water based finish.
Either way, the only recourse for "fixing" the problem is a total strip and refinished. There is no "repair" for that problem.
The floors were covered by carpet for at least three decades. They were in excellent condition. Would this be an error on the part of the refinishers or something that would happen no
Matter who we used?
Depends on how the floor was prepped. Did they sand it down first before applying the coat? What type of coat is it? Was it re-stained or only top coated with a sealer?
The floors were covered by carpet for at least three decades. They were in excellent condition. Would this be an error on the part of the refinishers or something that would happen no
Matter who we used?
Well, if they were covered up for 30+yrs they would most likely be site-finished/oil-based floors.
So, what kind of finish was used?
And, if the floors were "in excellent condition", why on earth would you refinish them?
Whatever the reason, answer, or persuasion, if you want the floors right they will have to be refinished as I previously stated.
Yes- they sanded floors and applied three (Although I believe they lied and only applied two) of oil based stain. I refinished the floors, because I wanted a darker color. They were yellowish/orange. I want to know if this is an error/lack of skill by the hardwood flooring guy or could happen irregardless. Should they be responsible for redoing the floors? What a major pain this is, after all our furniture is moved in, etc.
Yes- they sanded floors and applied three (Although I believe they lied and only applied two) of oil based stain. I refinished the floors, because I wanted a darker color. They were yellowish/orange.
Quote:
I want to know if this is an error/lack of skill by the hardwood flooring guy
or could happen irregardless. Should they be responsible for redoing the floors? What a major pain this is, after all our furniture is moved in, etc.
How did you do that? Did you re sand the entire floors? If you did, then you don't have a leg to stand on.
I would have to say no. All woods take finish differently. My house was built in the forties, and has heartwood pine flooring. My wife wanted a nice country look glow to the floor. She looked at many stains, and settled on one. After looking at what she wanted, knowing what different finishes will do, I bought Hylard oil based gym sealer. I did not use any stain, but knew what a particular finish would do when applied. It was exactly what she wanted. What you should have done is do test strips in inconspicuous areas to see what you liked.
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