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Old 06-22-2009, 12:30 PM
 
1 posts, read 2,985 times
Reputation: 10

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My husband and I live in Wisconsin and do some work in IL that requires us to have an apartment in Champaign-Urbana. Was able to get high-speed internet and cable TV thru Comcast (used the online service) and now have a very simple question and have no idea how to reach customer service. Any suggestions? Better yet, anyone know if I can switch a regular pc and a Mac back and forth on the same hook-up?
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Old 06-22-2009, 12:40 PM
 
28,453 posts, read 85,392,786 times
Reputation: 18729
The simple answer is that all computers connect to the internet via the same protocols. There is no TECHNICAL reason that you should not be able to use Mac or PC or Linux or something more esoteric.

That said, if the bozo morons from Comcast are capturing the "media access control" number of your computer's network card they may very well make it so that ONLY computer can connect from one cable modem.

The simple work around is to use either a WiFi or wired router so that you can connect as many computers as the router / WiFi access point can handle.
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Old 06-22-2009, 11:42 PM
 
Location: Not where you ever lived
11,535 posts, read 30,269,957 times
Reputation: 6426
Default It's easy

Quote:
Originally Posted by kimbacat View Post
My husband and I live in Wisconsin and do some work in IL that requires us to have an apartment in Champaign-Urbana. Was able to get high-speed internet and cable TV thru Comcast (used the online service) and now have a very simple question and have no idea how to reach customer service. Any suggestions? Better yet, anyone know if I can switch a regular pc and a Mac back and forth on the same hook-up?
I have 2 Macs and a PC working at the same time through a four port router and they share a printer on an 8 port USB hub. You can do the same thing for less than $100. .
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Old 06-26-2009, 03:48 PM
 
Location: Peoria, IL
148 posts, read 624,364 times
Reputation: 56
You can switch a PC & MAC easily as long as they are accessing the internet through a router. If you're connecting your PC (or MAC) directly to your cable modem then you may have issues switching as Comcast may only allow 1 MAC address to use their service.

For Comcast to reach customer service:

tel: 1-800-266-2278
website: Contact Comcast
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Old 06-28-2009, 02:16 PM
 
Location: Northeastern IL
198 posts, read 388,113 times
Reputation: 93
You have Comcrap? I feel for you.

I was FINALLY able to break free from Comcrap a little over a year ago and haven't looked back. They were absolutely horrible.

Have AT&T U-Verse now for phone, TV, and Internet. So much better and cheaper!
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Old 06-28-2009, 09:19 PM
 
47 posts, read 76,064 times
Reputation: 15
i would discontinue with comcast asap and find someone else they suck just about as much as rockford does
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Old 06-28-2009, 09:34 PM
 
Location: Northeastern IL
198 posts, read 388,113 times
Reputation: 93
Quote:
Originally Posted by rockfordsucksbigtime View Post
i would discontinue with comcast asap and find someone else they suck just about as much as rockford does
Comcrap just cares about your money. They don't care about you, the customer.

I can't begin to tell you how many customers Comcrap lost once AT&T was able to service the area with U-Verse. Not only did they lose customers to AT&T, but people also left for Satellite service. I've been seeing just as many Dish Network vans in the area as I've been seeing AT&T ones.

Now that I'm away from them, I hope that I NEVER have to go back to Comcrap.
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Old 06-28-2009, 09:39 PM
 
47 posts, read 76,064 times
Reputation: 15
Quote:
Originally Posted by Suburban Gal View Post
Comcrap just cares about your money. They don't care about you, the customer.

I can't begin to tell you how many customers Comcrap lost once AT&T was able to service the area with U-Verse. Not only did they lose customers to AT&T, but people also left for Satellite service. I've been seeing just as many Dish Network vans in the area as I've been seeing AT&T ones.

Now that I'm away from them, I hope that I NEVER have to go back to Comcrap.
im stuck with comcast internet because i need the high speed and theres nothing else of 16meg available
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