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Old 05-28-2010, 08:35 PM
 
Location: Chicago, IL
1,019 posts, read 2,363,178 times
Reputation: 651

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I am so fed up with my current ISP. It's AT&T. I'm using them for two reasons:

1. I was initially with the local area ISP (Charter). I had all kinds of stupid problems with the Internet when I was with Charter. So I gave up on them.
2. I have my cell phone service with AT&T, so I figured I'd get DSL so I could bundle the services into one monthly bill.

I've had nothing but problems with AT&T DSL as well. I finally got really pissed off at the technical service rep on the phone today and asked them why the hell I have to keep calling these idiots every month to fix the problem (it ALWAYS ends up being on their end ... "oh we need to reboot this switch" or some stupid crap like that).

Anyway, I'm looking for a reliable ISP. Money doesn't matter. I would like a reliable connection so I don't have to spend days trying to get through to the right people so that they actually fix the problem. I'm willing to shell out more money for something that will actually work. What should I get?
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Old 05-31-2010, 08:45 AM
 
Location: The Southern Sac's, NM
1,872 posts, read 2,992,673 times
Reputation: 2888
I expect it has a lot to do with your location, and what equipment they are using to provide your internet. Some ISP's are fantastic in one part of the country and utter crap in other areas.

When we lived in CA we had Verizon's FiOS (fiber optics) and it was screaming fast and very reliable. In fact, I never remember it going down at all during the year that we had it.

Unfortunately, it is not available in this area or I would be using it again in a second.
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Old 05-31-2010, 10:57 PM
 
Location: Los Angeles
1,785 posts, read 1,972,480 times
Reputation: 1923
I have AT&T here in Los Angeles, and never had much problem at all. Knock wood.
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Old 06-02-2010, 03:28 PM
 
7,376 posts, read 13,032,102 times
Reputation: 6974
Depends on where you live. No idea what types of ISP are in the midwest. Might try to post in the State forums.
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