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IT problems this morning have brought me to a standstill for a portion of my work. I can do some things, but not others. I've worked in help desks until March, and I was on the other side of the end user, often being blamed and yelled out for problems that were not my own personally. I've had some frustrations with various technical issues lately that have either slowed me down, required me to take time fixing a general IT problem that would be better spent on working, or have been really annoying.
Does your computer and the IT aspects of your work slow you down or outright prohibit you from working effectively at times?
Location: East of Seattle since 1992, 615' Elevation, Zone 8b - originally from SF Bay Area
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Yes, at times. Fortunately not very often, but it does happen. We have become dependent upon our information systems and when they are down there is just no way to get any work done.
Not me, but I have seen some offices that are so badly rigged with yard sale garbage that the only thing that surprises me, is that any of it works at all.
Does your computer and the IT aspects of your work slow you down or outright prohibit you from working effectively at times?
I work in IT and no one ever says hey my computer and network is running Great, IT is doing such a good job! You only hear from people when they complain when things are not working right, half the time it's the users own fault for the issues they are experiencing, like getting a virus from a website they shouldn't have been visiting at work.
Let me ask you this, how effectively do you think you could work Without a computer and network?
I work in IT and no one ever says hey my computer and network is running Great, IT is doing such a good job! You only hear from people when they complain when things are not working right, half the time it's the users own fault for the issues they are experiencing, like getting a virus from a website they shouldn't have been visiting at work.
Let me ask you this, how effectively do you think you could work Without a computer and network?
Not at all. People just assume this stuff works flawlessly. IT is often a thankless job.
Often. In my case the problem is not the technology itself, but an IT department that see the rest of us as an annoyance rather than people whose work they are supposed to be supporting. They think it's OK to take things down for maintenance right when we desperately need them and not notify anyone. They make changes in hardware and software that negatively affect all users without considering or caring about the effects it will have on the actual work that is supposed to be happening. They work in a separate building and don't have any contact with the thousands of people who have to deal with the results of their "work" and they are accountable to no one. We have different, local IT people who can't help us when things go wrong because it's the result of something this other, upper-level IT department is doing, and this other department doesn't communicate with anyone, including local IT. They are kind of like the secret police of IT.
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