I had to repeat my order multiple times. My card was swiped for the wrong order. I was handed the wrong drink two times. I asked for ketchup two times and was never given any. The trip took 20 minutes longer than it should have. The food was not even hot and the french fries were spilled all in my bag. To top it all off, as the employee was walking back into the store he yelled out "there's a lot of angry people out there!".