This is happening on an HP laptop using XP professional, SP3. The owner (not me) for awhile used a Lexmark printer/scanner (my least favortie printer manufacturer but that's for another discussion) and when it finally broke down barely a year after purchase, he finally moved to a Canon printer.
He installed the Canon software himself, though usually I take of the computer-related gear for him and when I tried to uninstall the Lexmark software in the Add/Remove program window during a routine computer "tune-up", I received a message saying a print job was pending and an uninstall cannot be performed until that was completed. What the heck? The printer/scanner itself was long gone by this time, months in fact, so I'm not sure what is happening.
Anyone have any ideas about how to uninstall this junk?
BTW the software for this printer is really aggressive I guess is the right term: when I was turning off unwanted start-up processes while still using the Lexmark printer, I turned off a Lexmark-related process (an updater IIRC).....and as soon as I restarted the laptop and went into the start-up processes window again to check on something else, while I was there I spotted a NEW version of that
same Lexmark process in the list complete with checked box, directly underneath the original one w/the unchecked box.
I have never seen that happen with any software I have used during the past 15 years of computer maintenance. That really irritated me because to me it meant Lexmark felt they were owners of that computer rather than the purchaser. And btw even after FIVE attempts I never was able to terminate that process!
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I'll check out the printer spool issue when I'm over there this week.
