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If the machine shows that you won the jackpot I don't see how the casino can come out and say "Oh, that was a machine malfunction". The odds at any casino are bad enough without their having the ability to welch on any bet they choose claiming their equipment didn't work right. If the machine is malfunctioning it is THEIR problem.
Surely they must have some insurance to cover a "machine malfunction". If it really was a machine malfunction they should seek relief from the machine manufacturer AFTER they pay the money they owe this woman.
Easy, most casino's have a disclaimer that states that no prize will be paid out in case of a malfunction. Also, every machine I've seen has a maximum prize amount listed. Given that she was playing a nickel slot, I don't think I've ever heard of one with a pay out that high. Sometime these machines just screw up, its rare but it happens and that is why there are always disclaimers and limits on how much money can be won.
I don't think she has much of a case if she decides to pursue it, especially since this was at an Indian casino. That said, the casino will address a malfunction pretty quickly if its in the player's favor, I'm sure if a machine malfunctioned in a way that benefited the casino, nobody would ever know about it.
I do agree with those who say that $80 is pretty crappy. I think the casino should have had handed her $1,000 at least, the bad PR from this won't be any help.
I do not play games of "chance", mainly because the odds of winning are based solely on chance
So if the machine says she won X amount, well as far as I'm concerned, she won X amount............
How often do you imagine these same malfunctioning machines make mistakes in the casinos favor. Do you think the casino is going to find them and pay them?
I guess this woman and anyone else is just suppose to take the casinos word for it, as they are known to be honest brokers.
PS - Before you say they wouldn't know how to find them, casinos use some of the most sophisticated biometric face analysis in the country to watch out for scammers/cheats. If they wanted to find anyone, good or bad, they stand the greatest chance of doing so.
This happens quite a bit, actually. Seen it . The advantage is always to the house. Period. We've seen some big "wins" voided on malfunctions. Megabucks is famous for it.
She should never have accepted either the $80 or the casino's explanation. She should have gone and found a really good and really greedy lawyer. Splitting 8 million 1:1 is better the 80 bucks.
She should never have accepted either the $80 or the casino's explanation. She should have gone and found a really good and really greedy lawyer. Splitting 8 million 1:1 is better the 80 bucks.
No case. The machine wasn't rated for that kind of payout. A malfunction is obvious. 8.5 mill on a nickel slot? No house on Earth pays that. Exiting as it may have been, it was an illusion.
They should have given her more, maybe what the jackpot of what that machine is capable of paying. NOT $80 measly bucks. That's a good way to lose customers. I'd NEVER go back to that casino.
If it becomes known the casino doesn't pay out to winners the State won't have to do anything; people will stop playing there.
No they won't.
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