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Which is exactly what United would have done, and based on past evidence, you would have probably gone to the hospital in the process, possibly your child as well. United has proven time and again, they will stop at nothing to protect their profits, and don't care what happens to their customers. They don't even care about violating federal safety regulations, if it is in their financial interest, as this case proves.
Good. I would love for united, or any airline to physically remove me, and especially my toddler, from my seat when I've paid for a ticket, already have boarded and have done nothing wrong. That's a multimillion dollar payday when the cell cameras come out and record everything. This mom will maybe get a refund for her child's ticket or a free ticket or voucher at best by being a pushover.
It's always better to be physically removed from the plane these days when you are a law abiding, paid for, seated passenger. It's up to the airlines to figure this out before boarding.
Once I am seated, there are only two options. You fly me to my destination that I purchased the ticket for, or you call the police and drag me off the plane David Dao style, while I and others videotape the whole incident.
If this mom would have had this attitude, it would have been the standby guy and United's problem instead of hers.
I would gladly be a law abiding, polite traveler and customer if they would inform me of my seat being taken and/or over booked BEFORE boarding only, not after. This should be simple and very easy for the airlines to do.
Last edited by 6.7traveler; 07-08-2017 at 12:20 AM..
When will the airlines learn to treat passengers better? They do a good job of running the business but there seems to be a little mishap happening too often these days.
How safe are kids on laps? If they have a problem, turbulants or something rough, are they safe just sitting on the lap, not even belted?
Give her back her money for both tickets at the least. And an apology. Another example of why I plan no trips anywhere that I have to trapse through the unfriendly skies.
How safe are kids on laps? If they have a problem, turbulants or something rough, are they safe just sitting on the lap, not even belted?
Give her back her money for both tickets at the least. And an apology. Another example of why I plan no trips anywhere that I have to trapse through the unfriendly skies.
Besides safety, I am pretty sure this broke federal rules about the age of a lap child. I haven't seen where the passenger even called a flight attendant. She might have been too scared though.
Good. I would love for united, or any airline to physically remove me, and especially my toddler, from my seat when I've paid for a ticket, already have boarded and have done nothing wrong. That's a multimillion dollar payday when the cell cameras come out and record everything. This mom will maybe get a refund for her child's ticket or a free ticket or voucher at best by being a pushover.
It's always better to be physically removed from the plane these days when you are a law abiding, paid for, seated passenger. It's up to the airlines to figure this out before boarding.
Once I am seated, there are only two options. You fly me to my destination that I purchased the ticket for, or you call the police and drag me off the plane David Dao style, while I and others videotape the whole incident.
If this mom would have had this attitude, it would have been the standby guy and United's problem instead of hers.
I would gladly be a law abiding, polite traveler and customer if they would inform me of my seat being taken and/or over booked BEFORE boarding only, not after. This should be simple and very easy for the airlines to do.
Really? You'd choose to put your toddler into harm's way, risking physical and emotional harm just so yuo can get a big payday? No amount of money would be worth purposefully risking injury to my child and I can only hope you aren't actually a parent.
That mom should have gone out to the ticketing agent, and told them they made a mistake. The problem might have been easily resolved, if she'd tried. Apparently passengers now are terrified of speaking up, because of past scandals with the airline? But while boarding was proceeding, she easily could have gone out to the gate, to point out the error.
Hah! Delta double sold my wife's seat on a flight from LA to Amsterdam and gave her seat to some teenager. We paid to upgrade and we know we bought ours first. The ticketing agents didn't do anything for her.
After flying from Las Vegas to LA to Amsterdam to Dublin to Amsterdam to Salt Lake City to Las Vegas I have come to the conclusion that people who work for airlines are jerks. Every. Single. One.
I'm sorry, I would not have removed my child from the seat I PAID FOR, the stand-by passenger would have been the one to have to deal with this problem. I would let it escalate into the airlines calling security, while I got passengers to call 911 for me. This was a United Airlines problem, NOT mine, so I would let them OWN it. Let them deal with an angry mother (me) and an angry stand-by passenger at the same time, never mind the rest of the passengers who are aware of past practices.
I still can't believe airlines do stuff like this. No, really, I guess I can't believe they are allowed to get away with it.
Hah! Delta double sold my wife's seat on a flight from LA to Amsterdam and gave her seat to some teenager. We paid to upgrade and we know we bought ours first. The ticketing agents didn't do anything for her.
After flying from Las Vegas to LA to Amsterdam to Dublin to Amsterdam to Salt Lake City to Las Vegas I have come to the conclusion that people who work for airlines are jerks. Every. Single. One.
Twice, we were bumped from first class to coach by Delta. To add insult to injury, they then started upgrading their frequent flyers into seats we had paid for. Our complaints fell on deaf ears. As a result, we will no longer fly with Delta no matter what the situation. They have lost our business for ever and we are quite happy to tell anyone who wants to listen not to fly with them. Hopefully, that has already cost them a few passengers.
Twice, we were bumped from first class to coach by Delta. To add insult to injury, they then started upgrading their frequent flyers into seats we had paid for. Our complaints fell on deaf ears. As a result, we will no longer fly with Delta no matter what the situation. They have lost our business for ever and we are quite happy to tell anyone who wants to listen not to fly with them. Hopefully, that has already cost them a few passengers.
Its just that so many air lines really suck in customer service and are doing these things over and over that if you want to fly, you just have to cross your fingers and hope so smooth travels.
How safe are kids on laps? If they have a problem, turbulants or something rough, are they safe just sitting on the lap, not even belted?
Give her back her money for both tickets at the least. And an apology. Another example of why I plan no trips anywhere that I have to trapse through the unfriendly skies.
It's extremely dangerous to fly with kids on laps. The airlines should be encouraging people to buy seats for them not taking away their seats when they do. What the Hell is wrong with United? When are they going to stop treating people like dirt?
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