Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
I called for a repair and they were going to check it out and get back with me. I'm still waiting for the callback and it's been since Friday that I called!
I called for a repair and they were going to check it out and get back with me. I'm still waiting for the callback and it's been since Friday that I called!
Can you use a different company?
What is it with people in business and returning phone calls Our whole society seems to have a darned phone glued to their heads but we never seem to get people to call back.
Maybe they need to start teaching phone etiquette in school
No I can’t use a different company yet, but the tech called back on Friday and said that he’d give the problem to an engineer. There was a problem with mismatched versions of equipment and parts and they were going to see if they could work out something.
Tell the customer what you can do for them, and then do it.
Location: Oklahoma(formerly SoCalif) Originally Mich,
13,387 posts, read 19,520,163 times
Reputation: 4611
Quote:
Originally Posted by AksarbeN
I called for a repair and they were going to check it out and get back with me. I'm still waiting for the callback and it's been since Friday that I called!
I suggest you call them and ask for an explanation on the delay.
If it was just a check out and not for a repair, you can refuse to pay for any work they may have done without your approval.
I'm tired of the heat already,,,, when is the fall coming with cooler days?
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.
Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.