This does work. I've talked to two Tier 2 reps today.
https://www.reddit.com/r/Unemploymen...7057_peuc_max/
855-327-7057 and press # right away. I have been placed on hold after only a handful of calls each time. You still have to wait 30-60 minutes on hold, but at least you're not having to redial all the time and listen to that horribly long message. Much less stressful.