This Hardees has the worst customer service and management I've ever seen in a fast food restaurant! Chasity is extremely rude! After being told they were out of chicken for the spicy $5 meal, we asked about replacements and were told they had none. We asked about receiving different $5 deal items and were still told no. I stated that it wasn't our fault they were out of chicken and that if we were told at the speaker as opposed to the window, we could have chosen a different item off of the menu board that we could no longer see. We asked her to take the meal off and she did, along with an additional burger that we had ordered. While we were waiting I stated to my mother that we need to contact the manager. Chasity then opened the window to hand us our drinks and stated very rudely that she was the manager. I This set fire under my skin so I replied that I'm sure she had a regional. She shut the window. When she opened it back up, she quickly shoved our food into our hands, did not thank us, and slammed the window shut. I have never been treated so poorly!

We love our Hardee' s but I have a gripe with Corp. I recieved a receipt with an invitation on the back to take a survey. I logged on to the HappyStarReviewsReviews.com on the back of said ticket, the space provided asked for a 7 digest code identifying the store, on my ticket there are only 6 numbers 505354 in Grayson Ky. When I finished the block of info your reply was could not accept because of what I had typed in. I looked at my ticket there is no other number on there to identify said store. Why ask for 7 numbers if you only have 6? Thank you.