SONIC Drive-In locations in Wichita, KS

I was very disappointed in the service. I waited 10 minutes for someone to take my order,and then I waited another 20 minutes for my food. When I received my food it was cold. The carhop apologized for the wait but definately didnt stick around for me to complain. I pushed the button to talk to someone but after 5 minutes waiting I just left.
I contacted the number on the receipt and complained to the customer service rep that answered my call, about 30 mins later the manager of the store called me and apologized saying they were short staffed and she didnt realize until she showed up that afternoon. She offered to mail me out coupons for 2 free meals which 2 weeks later I STILL haven't received.

I will not be going back to this Sonic drive in again.

-Jessica Thompson

Just couldn't get anything right. Went through at 8:25 on 9/20/2016 and ordered 2 6pc wings, a coney meal with a apple jolly rancher drink tots and small onion rings. They didn't give me my receipt, they gave me lukewarm onion rings, lukewarm wings and the jolly rancher had only ice and candy, no apple liquid in it? REALLY? We had to wait a while too! I'm ok with waiting for hot fresh food, but NOT lukewarm food and 1/2 finished drinks. Two thumbs down.

Worst sonic experience I've ever had. Will not return. Seriously suggest no one else does either:'( received wrong order staff was rude and refused to give me what was ordered and paid for... The gentleman who took my order in the drive thru verified. I checked order before leaving establishment. Some Items ordered missing and what was given was incorrect. I returned order and wished for a refund. No refund was given only incorrect order given back. Idk if this is general practice for the 21st street location or if its sonic practice as a whole. Not a happy customer.