A friend and I met at El Torito for dinner a drink to celebrate Cinco De Mayo. We sat at the bar for 20 minutes or more before we were served. Granted they were busy but the bar tender was right in front of us and NEVER acknowledged us. We had to ask the manager for a drink which she happily (smiling) did. The manager climbed between the 2 bartenders and made our drinks. The people next to us left after waiting about 10 minutes of not being served. After 20 minutes of waiting, (with my credit card in front of us-and the bar tender) we had to ask the manager to run my card. As I was signing our receipt, the bar tender finally looked over at us and waived over to someone waiting for a seat saying, "These two seats are available". WOW, that is the only time our server acknowledged us? We were NEVER offered menues or asked if we would like to order food. Obviously, we never at dinner. I have NEVER left a 10% tip which I did with a note that I have never received such awful service. Our transaction key # is III002142125950 and the receipt says our server was Annel H.