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This is happening to one of my people, and our telecom people can not seem to figure it out.
When she has a browser window open, if she clicks on another program to open... instead of it opening up on top of the current window, it opens up "underneath it". So, she has to minimize what she is working on to open that window up.
Can anybody lead me in the right direction with this?
Has someone who actually knows how to use a computer seen it happen or are they relying on the user's description? It sounds like somehow the "current" window is getting focus again after the new one gets launched but before it actually appears. I'd suspect a pebkac error.
Has someone who actually knows how to use a computer seen it happen or are they relying on the user's description? It sounds like somehow the "current" window is getting focus again after the new one gets launched but before it actually appears. I'd suspect a pebkac error.
Yes, I have seen it, and that is a good description of what is going on.
No, although, she would be using internet applications.
She is working off of a GUI that is based on the internet (company intranet). When she clicks the internet explorer icon, or one of the links on either the GUI or her taskbar, it will show up underneath whatever she is currently working on, instead of opening on top
Are others using the same app and getting the correct result? If it's an inhouse app and she's the only one using that specific app or a part of it, I'd say someone has a piece of code that needs work.
You might take a look at how the new window is "set" to open. What is checked? Hopefully, the problen is something as simple as a corrupted browser or bad memory. I've seen computers do some strange things with mis-matched, DOA "new" memory, and drives that were beginning to fail. .
She is working off of a GUI that is based on the internet (company intranet). When she clicks the internet explorer icon, or one of the links on either the GUI or her taskbar, it will show up underneath whatever she is currently working on, instead of opening on top
So it sounds like it is not a problem of other applications opening in the background, but rather IE is opening links in a background window or tab, rather than in the foreground.
I have to use IE7 at work (please don't snicker). I have a setting to open all tabs in the background - I think via IE7Pro.
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