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I read about this earlier today from this article. It's terrible what happened to the employee, but the article is really funny.
I hope they throw the book at him for assault.
Location: Formerly Pleasanton Ca, now in Marietta Ga
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All I saw was that he grabbed her and then proceeded to get a can o whup aXX from her. Not sure where he got this idea it was ok to put his hands on her-over a straw, but I think that video is going to be the next big meme.
I do not blame the other employees for their reaction, given the way companies fire people for such trivial things. They probably hesitated thinking if they touched the customer, they will be violating some policy somewhere and get fired.
I do not blame the other employees for their reaction, given the way companies fire people for such trivial things. They probably hesitated thinking if they touched the customer, they will be violating some policy somewhere and get fired.
And that's a shame and a fair indication that an employer has crossed the line into being more concerned with legalese than protecting their employees and customers.
And that's a shame and a fair indication that an employer has crossed the line into being more concerned with legalese than protecting their employees and customers.
McDonald's could be just fine with its policies, it is just it is not uncommon for the news to report on an employee being fired for a confrontation with a customer when the customer is in the commission of a crime. The mere thought of touching a customer might be on their minds, and of course companies fire first, investigate later, but still comes down to "you touched a customer, you violated policy, you are fired".
I read about this earlier today from this article. It's terrible what happened to the employee, but the article is really funny.
I hope they throw the book at him for assault.
McDonald's could be just fine with its policies, it is just it is not uncommon for the news to report on an employee being fired for a confrontation with a customer when the customer is in the commission of a crime. The mere thought of touching a customer might be on their minds, and of course companies fire first, investigate later, but still comes down to "you touched a customer, you violated policy, you are fired".
This was a self-defense situation however. No one can tell someone they cannot defend themselves when attacked, policy or no. As soon as he touched her, grabbed her and pulled her across the counter, she had the right to defend herself by whatever means needed. No employee policy can take that basic right.
All of this because of the new 'no more straws' law, unless you ask for one.
No.
Just.
No.
This had nothing to do with a law about straws. Nothing about that law necessitates assault. Nothing. Period. Full stop.
One person is to blame for what happened. Don't try and shift the responsibility to a law just because you don't like it.
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