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Old 03-06-2019, 10:51 AM
 
497 posts, read 423,106 times
Reputation: 629

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Quote:
Originally Posted by ersatz View Post
This is sounding more and more like a tech support scam. Did your husband visit and hire a local IT repair shop? In that case, it could be a crooked employee that has stolen his credit card information.

But, if he responded to a popup ad, or a phone call saying that his computer needed repair, it is dead certain to be a scam. One of the big problems with scammers is that once they know you are an easy victim, they will come back to you again and again with additional variations on that scam and others. Furthermore, they make extra money by selling your information to additional scammers.

One common variant of the tech support scam is the follow on "refund" scam. See https://www.systemsupport.com/tech-support-scams/ That will often be followed by the "law enforcement" scam where they pretend to be a security company or law enforcement official who will need your help going after the scammers, after you provide them with additional banking and/or credit card information of course.

Please be careful and educate yourself about how scams work, because you will be seeing more of them. https://www.bbb.org/scamtracker/us/ is a good study resource.
Yes, my dear sweet friend.

It appears to be a bright person who knows how to commit fraud and was an employee at the company.

I have new information today, discovered today. Our bank account got wiped out. We now have $0 in our account. The bank froze our account and further investigation is happening. We have to sign papers at the bank to change our information again. This/these fraudsters are very smart and know what they are doing.

Banks insure their customers so we will get our money back.

Sorry, I'm stressed now and I have to get repeat of medication and that is costly. Too much for us right now.
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Old 03-06-2019, 10:57 AM
 
497 posts, read 423,106 times
Reputation: 629
Quote:
Originally Posted by KaraG View Post
OP mentioned in another thread that her husband was having health problems and the doctor said he was an alcoholic. Is it possible that he could have actually agreed to these charges? Or used the credit card to buy alcohol secretly? Might be related somehow.
My husband has medical problems and since that post in medical there is more information, so no, not alcohol problems but he need to stop so doctors can treat the problem. Finally, the specialist figured out the
problem.

I admit, that this cc fraud did this at a bad time when my husband is not well.
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Old 03-06-2019, 10:59 AM
 
497 posts, read 423,106 times
Reputation: 629
Quote:
Originally Posted by galaxyhi View Post
The last paragraph:BINGO.

I keep getting calls saying the computer company was ordered to refund money and close down. A computer company tied to Microsoft of some sort, who was ordered to pay money back to people for fixing their computers.

It IS A SCAM torontobase!!!!!

He got caught and now most likely WILL have to pay the charges, unless they can catch the criminals, which are probably long gone in another country by now.

Best of luck to you. Best phone answer to ANY TRANSACTION OVER THE PHONES IS: IM SORRY, I DONT DO BUSINESS OVER THE PHONE. MAIL ME ANY FUNDS I AM OWED, YOU ALREADY HAVE MY ADDRESS. and DON'T give them the address either!!!

You are caught between the proverbial rock and a hard place.

But because he authorized it, they can make him pay, regardless of whether he thought it was a refund or not.

Hopefully the police report will help get him out of it.
But i doubt it, he may be stuck with it.

Best of luck to you....

You got it!
Too bad my husband isn't on top of his game and didn't suspect anything.
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Old 03-06-2019, 11:39 AM
 
37,624 posts, read 46,016,337 times
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OP, how did your bank account get “ wiped out” if this was a credit card issue??
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Old 03-06-2019, 12:18 PM
 
14,994 posts, read 23,899,456 times
Reputation: 26528
Yikes...this just brings more questions (but understandably the OP certainly has much more to worry about than answering questions).

OP was this a debit card (as opposed to a credit card)? That's an entirely different ballgame.
I suspect during this "IT service" they hacked your computer and stole your personal information - so now we are in the realm of identity theft and you have an entire list of additional problems. This means of course they have access to everything - all other passwords, emails, personal information, ss#, addresses, family information, they can open other credit cards with other companies in your name, etc.
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Old 03-06-2019, 01:35 PM
 
Location: The South
7,480 posts, read 6,264,332 times
Reputation: 13002
Quote:
Originally Posted by Dd714 View Post
Yikes...this just brings more questions (but understandably the OP certainly has much more to worry about than answering questions).

OP was this a debit card (as opposed to a credit card)? That's an entirely different ballgame.
I suspect during this "IT service" they hacked your computer and stole your personal information - so now we are in the realm of identity theft and you have an entire list of additional problems. This means of course they have access to everything - all other passwords, emails, personal information, ss#, addresses, family information, they can open other credit cards with other companies in your name, etc.
Freeze Credit NOW, even though its too late.
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Old 03-06-2019, 03:07 PM
 
7,759 posts, read 3,888,449 times
Reputation: 8856
So now they are targeting good and honest Canadians because Americans are too cynical to fall for their clever tricks....

I wonder if they have LifeLock in Canada. In the USA it has a $1 Million dollar policy.
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Old 03-06-2019, 03:21 PM
 
26,192 posts, read 21,595,618 times
Reputation: 22772
Quote:
Originally Posted by Tencent View Post
So now they are targeting good and honest Canadians because Americans are too cynical to fall for their clever tricks....

I wonder if they have LifeLock in Canada. In the USA it has a $1 Million dollar policy.

Is lifelock’s policy to cover fraudulent charges or to resolve identity theft?
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Old 03-07-2019, 08:19 AM
 
497 posts, read 423,106 times
Reputation: 629
Quote:
Originally Posted by ChessieMom View Post
OP, how did your bank account get “ wiped out” if this was a credit card issue??
I don't know.
Banks insure us so we have our money back.
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Old 03-07-2019, 08:34 AM
 
37,624 posts, read 46,016,337 times
Reputation: 57231
Quote:
Originally Posted by Torontobase View Post
I don't know.
Banks insure us so we have our money back.
You don't know?? First things first. FIND OUT. Educate yourself!!
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