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I would suggest you come up with a solution where you can document that you handed the rent check in on the day and time you did, otherwise this situation can arise again.
So glad this is working out in your favor. The university is the bread and butter of apartment complexes around here and they cannot afford to offend anybody. However I am aware that some students are constantly late with rent checks and it makes it difficult for property managers to do their jobs.
Try the online banking as suggested. We have used it for years and only rarely write checks. it is the best way to pay all your bills. Also try Mint.com to keep track of your financial affairs.
Congratulations on your problem being worked out, and I complement you on fighting the injustice rather than just paying the $50.
I have had similar problems with proving when the check was provided and now do it all on-line from my bank.
Follow the advice of several posters above. Document everything. Make sure you have proof. Pay rent online. Take photos of your place. Read your lease very, very carefully and if you don't understand something, get someone who can explain it to you.
I'm sorry this happened to you and that you feel she is disrespecting you.
But look at the calendar. October 4th is a Friday. I'm going to guess that you deposited the check in there late in the day, the office was closed over the weekend (or they don't collect the checks until Monday), and they believe you dropped the check on Monday, October 7th before they arrived. Not a cool thing for them to do, but YOU need to do more to assure that you have proof that you've paid the rent on time.
As far as her disrespecting you, I've had experience as an HR manager where we employed foreign born employees, usually Chinese. Other staff, managers and even clients complained they were "difficult" to work with. After some discussion, it was discovered that the "difficulty" was due to the challenge of understanding what the Chinese employees were saying. Their ACCENT made it difficult for the US born people to communicate. It was frustrating and time consuming for both sides of the discussion.
And when the staff or clients were stressed or under a deadline, they did not have patience with the situation. (I don't agree with this deal at all, but it is the way it is.)
Jkgourmet, I can't beleive that you are a HR Manager. At least HR Manager should have little better perspective on thing. The is the response you could come with after all. You should be ashamed for your response. Show some respect. Do not hire anyone who does not fit your requirment.
First check your bank to see when the check was deposited. If you are going to complain to management try to find a native English speaker to plead your case. When I go out for Chinese food I expect to comprehend about every 3rd word. ;-) This is a common limitation for Americans. Get used to it.
First check your bank to see when the check was deposited. If you are going to complain to management try to find a native English speaker to plead your case. When I go out for Chinese food I expect to comprehend about every 3rd word. ;-) This is a common limitation for Americans. Get used to it.
My earlier advice about only dealing with management via e-mail does solve this issue in a easier way, especially since the original poster's written grammar is clear and understandable, and has the added benefit of a self-documenting trail of what's been said. Most apartment managers are used to this, and if they are legitimate professionals, probably prefer it because it covers them as well.
Things like foreign or regional accents can only get in the way in a conflict; not only accents but individual traits and mannerisms, even between Americans. E-mail communication solves that problem by eliminating the subjective personality differences and helping to keep a professional focus on what's really on the table.
I think the practice of dealing with contractual things solely over the phone or via in-person contact died out decades ago.
Find out if they have security camera near your payment box or at entrance of the office. Get the video if available. Good luck.
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