12-23-2012, 02:23 PM
147 posts, read
310,030 times
Reputation: 108
Quote:
Originally Posted by
brenty13
Nada. I was Grinched
Why does it say my server is out of "Temple TX"
I have TW here in SA, to narrow it down further, I live in the GNW area??? Do I need to complain to TW as to why my speeds are so low?
12-23-2012, 02:28 PM
Location: San Antonio, Tx
8,238 posts, read
10,728,132 times
Reputation: 10224
Quote:
Originally Posted by
brenty13
Why does it say my server is out of "Temple TX"
I have TW here in SA, to narrow it down further, I live in the GNW area??? Do I need to complain to TW as to why my speeds are so low?
That is just the server you chose when you did your speed test.
12-23-2012, 05:15 PM
948 posts, read
1,842,509 times
Reputation: 722
I was getting about 6-7 Mbps and now getting 14-15mbps
12-25-2012, 10:07 AM
1,836 posts, read
3,821,723 times
Reputation: 1735
For those who it helped, you're welcome
BN
12-25-2012, 10:10 AM
Location: San Antonio, TX
11,495 posts, read
26,879,364 times
Reputation: 28036
Quote:
Originally Posted by
TowBar
Looking at everyone's download speeds makes me think I have a serious problem. I'm getting just over 2.5 Mbps now, and before I rebooted I was getting just under 7. I was starting to wonder if this applied to basic internet, and I went back and looked at the page and it says basic internet? Hmm, I wonder if it has anything to do with the fact that my services is with Earthlink, although Time Warner provides everything; I even pay my bill to Time Warner.
Time Warner has different speeds. You'd have to ask everyone what speed they're paying for to determine if yours was slow. Mine is the Turbo speed, there are two (I think) faster than that.
12-25-2012, 03:05 PM
554 posts, read
1,068,114 times
Reputation: 638
Quote:
Originally Posted by
Hedgehog_Mom
Time Warner has different speeds. You'd have to ask everyone what speed they're paying for to determine if yours was slow. Mine is the Turbo speed, there are two (I think) faster than that.
Yeah, I did some research and found out that TW has a low end package that is only up to 3 Mbps (I think it was 3 anyway). So it got me thinking that is what I have. I pay about $46 per month. I tried logging in to my accoint on the TW web page to see if it told me my level of service, but it seems I know longer have an account directly with TW even though TW takes the money out of my bank account every month, and still spams me with e-mails. So anyway, I login to my earthlink account, but it doesn`t tell me what level of service I have. So I initiate a chat with thier tech support who tells me I should be able to get up to 10 Mbps downloads. I tell themI get less than 3 at best (I get just over 1 right now). He gives me a list of things to try (restart the modem, connect the computer straight to the modem), and says if that doesn't work to call TW.
12-26-2012, 02:04 PM
Location: San Antonio
232 posts, read
380,041 times
Reputation: 320
Quote:
Originally Posted by
TowBar
Yeah, I did some research and found out that TW has a low end package that is only up to 3 Mbps (I think it was 3 anyway). So it got me thinking that is what I have. I pay about $46 per month. I tried logging in to my accoint on the TW web page to see if it told me my level of service, but it seems I know longer have an account directly with TW even though TW takes the money out of my bank account every month, and still spams me with e-mails. So anyway, I login to my earthlink account, but it doesn`t tell me what level of service I have. So I initiate a chat with thier tech support who tells me I should be able to get up to 10 Mbps downloads. I tell themI get less than 3 at best (I get just over 1 right now). He gives me a list of things to try (restart the modem, connect the computer straight to the modem), and says if that doesn't work to call TW.
A lot of people dont realize that their internet speed is only as good as their tcp/ip recieve window. If it is set at, say, 1 meg and your are recieving a 100 meg speed, your comp will only process at the 1 meg speed.
These can be adjusted in your registry but if you are uncomfortable doing that, you can download a program to assist in the operation. If the MOD's dont object, they can delete the link if not aproved, you can go to CNET.com and search for "TCP Optimizer" or go direct to speedguide.net and download "SC TCP Optimizer" for your operating system.
12-26-2012, 07:42 PM
554 posts, read
1,068,114 times
Reputation: 638
Hmm, so I figured it was time to call TW. To prepare, and so they couldn't claim that something else was causing the slow speeds, I first connected the modem to a dedicated power outlet; nothing else plugged in there. I connected the ethernet cable from the modem directly to my laptop. I ran a speedtest (speedtest.net) and was now getting less than 1 Mbps. I tried it a few times, each time getting less than 1. I finally get a tech from TW on the phone, and she had me re-boot the computer, which I had done before connecting it to the modem, but did it again anyway. She said she was testing the modem. She then has me run a test again. Now I am just under 4. She tells me to unplug the ethernet cable from the back of the modem, and she was going to do some more tests. She then tells me to disable my Windows firewall, plug the ethernet cable back in, and run a test again. I am now just below 7, which is where I started a few days ago before I tried to get the free speed upgrade. She tells me I should by at 10 - 15. She then tells me to go to the TW speedtest site. I get 10.5 there. She says OK, the security is set too high on your computer. You probably have an antivirus with a firewall too and having two firewalls running is slowing down your connection. I didn't believe her as I only have 1 firewall, plus I don't think 2 firewalls would slow it down like that. Plus I think the TW speedtest site is probably artificially high to make the connection look faster than it is. But at least I was back at 7 which was good enough until I find an alternative provider. She says problem solved, is there anything else I can help you with. I say no. Hang up the phone, do another speedtest, and am below 3 again (with the firewall off). I think she just did something to temporarily increase my speed to get me off the phone. I am now at 1.76 on speedtest.net and 4.08 on the TW speedtest site. I guess it's time to see what AT&T offers.
12-26-2012, 09:48 PM
Location: Stone Oak
321 posts, read
1,069,710 times
Reputation: 159
Hmm, I didn't see a change, but then again I haven't received an email notifying me of a speed boost either. I have Time Warner Cable Turbo which according to their web site is supposed to be a 20Mbps/2Mbps upload/download respectively. I've been getting anywhere from 19-26Mbps for over a year. I of course did the modem reset procedure and also went through RedNeckRick's suggested TCP optimize procedure.
For all of those who saw a speed boost, did you get an email?
12-26-2012, 09:53 PM
Location: San Antonio, TX
11,495 posts, read
26,879,364 times
Reputation: 28036
Quote:
Originally Posted by
TowBar
Hmm, so I figured it was time to call TW. To prepare, and so they couldn't claim that something else was causing the slow speeds, I first connected the modem to a dedicated power outlet; nothing else plugged in there. I connected the ethernet cable from the modem directly to my laptop. I ran a speedtest (speedtest.net) and was now getting less than 1 Mbps. I tried it a few times, each time getting less than 1. I finally get a tech from TW on the phone, and she had me re-boot the computer, which I had done before connecting it to the modem, but did it again anyway. She said she was testing the modem. She then has me run a test again. Now I am just under 4. She tells me to unplug the ethernet cable from the back of the modem, and she was going to do some more tests. She then tells me to disable my Windows firewall, plug the ethernet cable back in, and run a test again. I am now just below 7, which is where I started a few days ago before I tried to get the free speed upgrade. She tells me I should by at 10 - 15. She then tells me to go to the TW speedtest site. I get 10.5 there. She says OK, the security is set too high on your computer. You probably have an antivirus with a firewall too and having two firewalls running is slowing down your connection. I didn't believe her as I only have 1 firewall, plus I don't think 2 firewalls would slow it down like that. Plus I think the TW speedtest site is probably artificially high to make the connection look faster than it is. But at least I was back at 7 which was good enough until I find an alternative provider. She says problem solved, is there anything else I can help you with. I say no. Hang up the phone, do another speedtest, and am below 3 again (with the firewall off). I think she just did something to temporarily increase my speed to get me off the phone. I am now at 1.76 on speedtest.net and 4.08 on the TW speedtest site. I guess it's time to see what AT&T offers.
Is it your modem or theirs? If it's theirs, tell them you think the modem has a problem because you're consistently getting slow speeds and you want them to replace the modem. They've done it for me a couple of times.
I tried the TW speed test, it gave me slower speeds than I get on other tests so I don't think they've got it set artificially high to trick us.
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School enrollment - Public schools (%)
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Housing units in structures - 1, detached (%)
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Housing units in structures - 2 (%)
Housing units in structures - 3 or 4 (%)
Housing units in structures - 5 to 9 (%)
Housing units in structures - 10 to 19 (%)
Housing units in structures - 20 to 49 (%)
Housing units in structures - 50 or more (%)
Housing units in structures - Mobile home (%)
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House/condo owner moved in on average (years ago)
Renter moved in on average (years ago)
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Means of transportation to work - Drove car alone (%)
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Means of transportation to work - Public transportation (%)
Means of transportation to work - Bus or trolley bus (%)
Means of transportation to work - Streetcar or trolley car (%)
Means of transportation to work - Subway or elevated (%)
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Working at home (%)
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Most Common Occupations - Farming, fishing, and forestry occupations (%)
Most Common Occupations - Construction and extraction occupations (%)
Most Common Occupations - Installation, maintenance, and repair occupations (%)
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People in Group quarters - Hospitals/wards and hospices for chronically ill (%)
People in Group quarters - Hospices or homes for chronically ill (%)
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People in Group quarters - Institutions for the deaf (%)
People in Group quarters - Institutions for the blind (%)
People in Group quarters - Orthopedic wards and institutions for the physically handicapped (%)
People in Group quarters - Wards in general hospitals for patients who have no usual home elsewhere (%)
People in Group quarters - Wards in military hospitals for patients who have no usual home elsewhere (%)
People in Group quarters - Juvenile institutions (%)
People in Group quarters - Long-term care (%)
People in Group quarters - Homes for abused, dependent, and neglected children (%)
People in Group quarters - Residential treatment centers for emotionally disturbed children (%)
People in Group quarters - Training schools for juvenile delinquents (%)
People in Group quarters - Short-term care, detention or diagnostic centers for delinquent children (%)
People in Group quarters - Type of juvenile institution unknown (%)
People in Group quarters - Noninstitutionalized population (%)
People in Group quarters - College dormitories (includes college quarters off campus) (%)
People in Group quarters - Military quarters (%)
People in Group quarters - On base (%)
People in Group quarters - Barracks, unaccompanied personnel housing (UPH), (Enlisted/Officer), ;and similar group living quarters for military personnel (%)
People in Group quarters - Transient quarters for temporary residents (%)
People in Group quarters - Military ships (%)
People in Group quarters - Group homes (%)
People in Group quarters - Homes or halfway houses for drug/alcohol abuse (%)
People in Group quarters - Homes for the mentally ill (%)
People in Group quarters - Homes for the mentally retarded (%)
People in Group quarters - Homes for the physically handicapped (%)
People in Group quarters - Other group homes (%)
People in Group quarters - Religious group quarters (%)
People in Group quarters - Dormitories (%)
People in Group quarters - Agriculture workers' dormitories on farms (%)
People in Group quarters - Job Corps and vocational training facilities (%)
People in Group quarters - Other workers' dormitories (%)
People in Group quarters - Crews of maritime vessels (%)
People in Group quarters - Other nonhousehold living situations (%)
People in Group quarters - Other noninstitutional group quarters (%)
Residents speaking English at home (%)
Residents speaking English at home - Born in the United States (%)
Residents speaking English at home - Native, born elsewhere (%)
Residents speaking English at home - Foreign born (%)
Residents speaking Spanish at home (%)
Residents speaking Spanish at home - Born in the United States (%)
Residents speaking Spanish at home - Native, born elsewhere (%)
Residents speaking Spanish at home - Foreign born (%)
Residents speaking other language at home (%)
Residents speaking other language at home - Born in the United States (%)
Residents speaking other language at home - Native, born elsewhere (%)
Residents speaking other language at home - Foreign born (%)
Class of Workers - Employee of private company (%)
Class of Workers - Self-employed in own incorporated business (%)
Class of Workers - Private not-for-profit wage and salary workers (%)
Class of Workers - Local government workers (%)
Class of Workers - State government workers (%)
Class of Workers - Federal government workers (%)
Class of Workers - Self-employed workers in own not incorporated business and Unpaid family workers (%)
House heating fuel used in houses and condos - Utility gas (%)
House heating fuel used in houses and condos - Bottled, tank, or LP gas (%)
House heating fuel used in houses and condos - Electricity (%)
House heating fuel used in houses and condos - Fuel oil, kerosene, etc. (%)
House heating fuel used in houses and condos - Coal or coke (%)
House heating fuel used in houses and condos - Wood (%)
House heating fuel used in houses and condos - Solar energy (%)
House heating fuel used in houses and condos - Other fuel (%)
House heating fuel used in houses and condos - No fuel used (%)
House heating fuel used in apartments - Utility gas (%)
House heating fuel used in apartments - Bottled, tank, or LP gas (%)
House heating fuel used in apartments - Electricity (%)
House heating fuel used in apartments - Fuel oil, kerosene, etc. (%)
House heating fuel used in apartments - Coal or coke (%)
House heating fuel used in apartments - Wood (%)
House heating fuel used in apartments - Solar energy (%)
House heating fuel used in apartments - Other fuel (%)
House heating fuel used in apartments - No fuel used (%)
Armed forces status - In Armed Forces (%)
Armed forces status - Civilian (%)
Armed forces status - Civilian - Veteran (%)
Armed forces status - Civilian - Nonveteran (%)
Fatal accidents locations in years 2005-2021
Fatal accidents locations in 2005
Fatal accidents locations in 2006
Fatal accidents locations in 2007
Fatal accidents locations in 2008
Fatal accidents locations in 2009
Fatal accidents locations in 2010
Fatal accidents locations in 2011
Fatal accidents locations in 2012
Fatal accidents locations in 2013
Fatal accidents locations in 2014
Fatal accidents locations in 2015
Fatal accidents locations in 2016
Fatal accidents locations in 2017
Fatal accidents locations in 2018
Fatal accidents locations in 2019
Fatal accidents locations in 2020
Fatal accidents locations in 2021
Alcohol use - People drinking some alcohol every month (%)
Alcohol use - People not drinking at all (%)
Alcohol use - Average days/month drinking alcohol
Alcohol use - Average drinks/week
Alcohol use - Average days/year people drink much
Audiometry - Average condition of hearing (%)
Audiometry - People that can hear a whisper from across a quiet room (%)
Audiometry - People that can hear normal voice from across a quiet room (%)
Audiometry - Ears ringing, roaring, buzzing (%)
Audiometry - Had a job exposure to loud noise (%)
Audiometry - Had off-work exposure to loud noise (%)
Blood Pressure & Cholesterol - Has high blood pressure (%)
Blood Pressure & Cholesterol - Checking blood pressure at home (%)
Blood Pressure & Cholesterol - Frequently checking blood cholesterol (%)
Blood Pressure & Cholesterol - Has high cholesterol level (%)
Consumer Behavior - Money monthly spent on food at supermarket/grocery store
Consumer Behavior - Money monthly spent on food at other stores
Consumer Behavior - Money monthly spent on eating out
Consumer Behavior - Money monthly spent on carryout/delivered foods
Consumer Behavior - Income spent on food at supermarket/grocery store (%)
Consumer Behavior - Income spent on food at other stores (%)
Consumer Behavior - Income spent on eating out (%)
Consumer Behavior - Income spent on carryout/delivered foods (%)
Current Health Status - General health condition (%)
Current Health Status - Blood donors (%)
Current Health Status - Has blood ever tested for HIV virus (%)
Current Health Status - Left-handed people (%)
Dermatology - People using sunscreen (%)
Diabetes - Diabetics (%)
Diabetes - Had a blood test for high blood sugar (%)
Diabetes - People taking insulin (%)
Diet Behavior & Nutrition - Diet health (%)
Diet Behavior & Nutrition - Milk product consumption (# of products/month)
Diet Behavior & Nutrition - Meals not home prepared (#/week)
Diet Behavior & Nutrition - Meals from fast food or pizza place (#/week)
Diet Behavior & Nutrition - Ready-to-eat foods (#/month)
Diet Behavior & Nutrition - Frozen meals/pizza (#/month)
Drug Use - People that ever used marijuana or hashish (%)
Drug Use - Ever used hard drugs (%)
Drug Use - Ever used any form of cocaine (%)
Drug Use - Ever used heroin (%)
Drug Use - Ever used methamphetamine (%)
Health Insurance - People covered by health insurance (%)
Kidney Conditions-Urology - Avg. # of times urinating at night
Medical Conditions - People with asthma (%)
Medical Conditions - People with anemia (%)
Medical Conditions - People with psoriasis (%)
Medical Conditions - People with overweight (%)
Medical Conditions - Elderly people having difficulties in thinking or remembering (%)
Medical Conditions - People who ever received blood transfusion (%)
Medical Conditions - People having trouble seeing even with glass/contacts (%)
Medical Conditions - People with arthritis (%)
Medical Conditions - People with gout (%)
Medical Conditions - People with congestive heart failure (%)
Medical Conditions - People with coronary heart disease (%)
Medical Conditions - People with angina pectoris (%)
Medical Conditions - People who ever had heart attack (%)
Medical Conditions - People who ever had stroke (%)
Medical Conditions - People with emphysema (%)
Medical Conditions - People with thyroid problem (%)
Medical Conditions - People with chronic bronchitis (%)
Medical Conditions - People with any liver condition (%)
Medical Conditions - People who ever had cancer or malignancy (%)
Mental Health - People who have little interest in doing things (%)
Mental Health - People feeling down, depressed, or hopeless (%)
Mental Health - People who have trouble sleeping or sleeping too much (%)
Mental Health - People feeling tired or having little energy (%)
Mental Health - People with poor appetite or overeating (%)
Mental Health - People feeling bad about themself (%)
Mental Health - People who have trouble concentrating on things (%)
Mental Health - People moving or speaking slowly or too fast (%)
Mental Health - People having thoughts they would be better off dead (%)
Oral Health - Average years since last visit a dentist
Oral Health - People embarrassed because of mouth (%)
Oral Health - People with gum disease (%)
Oral Health - General health of teeth and gums (%)
Oral Health - Average days a week using dental floss/device
Oral Health - Average days a week using mouthwash for dental problem
Oral Health - Average number of teeth
Pesticide Use - Households using pesticides to control insects (%)
Pesticide Use - Households using pesticides to kill weeds (%)
Physical Activity - People doing vigorous-intensity work activities (%)
Physical Activity - People doing moderate-intensity work activities (%)
Physical Activity - People walking or bicycling (%)
Physical Activity - People doing vigorous-intensity recreational activities (%)
Physical Activity - People doing moderate-intensity recreational activities (%)
Physical Activity - Average hours a day doing sedentary activities
Physical Activity - Average hours a day watching TV or videos
Physical Activity - Average hours a day using computer
Physical Functioning - People having limitations keeping them from working (%)
Physical Functioning - People limited in amount of work they can do (%)
Physical Functioning - People that need special equipment to walk (%)
Physical Functioning - People experiencing confusion/memory problems (%)
Physical Functioning - People requiring special healthcare equipment (%)
Prescription Medications - Average number of prescription medicines taking
Preventive Aspirin Use - Adults 40+ taking low-dose aspirin (%)
Reproductive Health - Vaginal deliveries (%)
Reproductive Health - Cesarean deliveries (%)
Reproductive Health - Deliveries resulted in a live birth (%)
Reproductive Health - Pregnancies resulted in a delivery (%)
Reproductive Health - Women breastfeeding newborns (%)
Reproductive Health - Women that had a hysterectomy (%)
Reproductive Health - Women that had both ovaries removed (%)
Reproductive Health - Women that have ever taken birth control pills (%)
Reproductive Health - Women taking birth control pills (%)
Reproductive Health - Women that have ever used Depo-Provera or injectables (%)
Reproductive Health - Women that have ever used female hormones (%)
Sexual Behavior - People 18+ that ever had sex (vaginal, anal, or oral) (%)
Sexual Behavior - Males 18+ that ever had vaginal sex with a woman (%)
Sexual Behavior - Males 18+ that ever performed oral sex on a woman (%)
Sexual Behavior - Males 18+ that ever had anal sex with a woman (%)
Sexual Behavior - Males 18+ that ever had any sex with a man (%)
Sexual Behavior - Females 18+ that ever had vaginal sex with a man (%)
Sexual Behavior - Females 18+ that ever performed oral sex on a man (%)
Sexual Behavior - Females 18+ that ever had anal sex with a man (%)
Sexual Behavior - Females 18+ that ever had any kind of sex with a woman (%)
Sexual Behavior - Average age people first had sex
Sexual Behavior - Average number of female sex partners in lifetime (males 18+)
Sexual Behavior - Average number of female vaginal sex partners in lifetime (males 18+)
Sexual Behavior - Average age people first performed oral sex on a woman (18+)
Sexual Behavior - Average number of woman performed oral sex on in lifetime (18+)
Sexual Behavior - Average number of male sex partners in lifetime (males 18+)
Sexual Behavior - Average number of male anal sex partners in lifetime (males 18+)
Sexual Behavior - Average age people first performed oral sex on a man (18+)
Sexual Behavior - Average number of male oral sex partners in lifetime (18+)
Sexual Behavior - People using protection when performing oral sex (%)
Sexual Behavior - Average number of times people have vaginal or anal sex a year
Sexual Behavior - People having sex without condom (%)
Sexual Behavior - Average number of male sex partners in lifetime (females 18+)
Sexual Behavior - Average number of male vaginal sex partners in lifetime (females 18+)
Sexual Behavior - Average number of female sex partners in lifetime (females 18+)
Sexual Behavior - Circumcised males 18+ (%)
Sleep Disorders - Average hours sleeping at night
Sleep Disorders - People that has trouble sleeping (%)
Smoking-Cigarette Use - People smoking cigarettes (%)
Taste & Smell - People 40+ having problems with smell (%)
Taste & Smell - People 40+ having problems with taste (%)
Taste & Smell - People 40+ that ever had wisdom teeth removed (%)
Taste & Smell - People 40+ that ever had tonsils teeth removed (%)
Taste & Smell - People 40+ that ever had a loss of consciousness because of a head injury (%)
Taste & Smell - People 40+ that ever had a broken nose or other serious injury to face or skull (%)
Taste & Smell - People 40+ that ever had two or more sinus infections (%)
Weight - Average height (inches)
Weight - Average weight (pounds)
Weight - Average BMI
Weight - People that are obese (%)
Weight - People that ever were obese (%)
Weight - People trying to lose weight (%)
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I have TW here in SA, to narrow it down further, I live in the GNW area??? Do I need to complain to TW as to why my speeds are so low?
