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They are correct, you owe the money. Had you received the products, called them and asked what's going on and gave them the chance to pick it up at their expense, you would be off the hook, BUT, you were a willing participant in a theft and you and only you took the illegally gained items and shipped them out of the country.
But, you seem to be evading the most important questions; who is this "friend"?
He is a friend of mine living in a foreign country. We were classmates. When I received the product, I contacted my friend and my friend told me he ordered these products, and asked me to ship these to that cargo service in CA. It 's a normal to contact my friend first, because in the past he did order a few items and sent it to my home and I sent them to him without any trouble.
for a credit card transaction doesnt the name, number, cvv, address and fone number all have to be accurate to run thru ?
It should match all the details so the transaction can be processed, and I swear I only give him my address and nothing else. That 's why I think he used a stolen credit card to buy items under my name and ship to my address and trick me to send them to the cargo service.
I could be wrong but it's my understanding that in cases of credit card fraud the card company eats the loss, not the vendor (seller). I find it odd that the seller is disputing this with you rather than the card company, unless your name is on the card account.
So what does your "friend" have to say about all this?
Your friend is not your friend. You need to name your "friend" to the company contacting you.
It is time to do as another poster suggested and go to the pd in your town and ask to speak with a detective. Give him/her the entire story including your "friend's" name.
Your friend is not your friend. You need to name your "friend" to the company contacting you.
It is time to do as another poster suggested and go to the pd in your town and ask to speak with a detective. Give him/her the entire story including your "friend's" name.
I have told HSN about the details and they refused to speak to my friend, all they want is that I have to pay the money. I am gonna go to the police station later this week , even if I have to pay ,the report is a good thing to have.
I would not be so quick to say that the OP owes anybody any money. The OP was not a party to the purchase transaction even though the goods were shipped to him/her. One member keeps insisting that the OP is liable, but unless that member is an attorney who specializes in this field I would not rely on that opinion.
The OP should see if s/he can get legal advice from the Legal Services or Legal Aid program that covers where they live. If that doesn't work a call to the local lawyer referral service might help. You're looking for someone who is knowledgeable about debt collection and consumer fraud.
The OP should not have any further contact with the collection agency, should not tell them anything, and should not pay them anything.
Has the OP asked HSN what credit card was used, whose name it was in, and whether that credit card account had his address on it?
What if the perfume had been a gift to the OP from the friend, and OP had regifted it? Would OP be liable to pay for the gift?
If OP wants advice here, some more details are needed: Does OP want the friend prosecuted? Has OP made any effort to find out whose credit card was used?
If OP doesn't want the friend prosecuted, that could be construed as a kind of participation in the scam by OP.
If OP has not made any effort to find out whose credit card was used, that could be construed as lack of sincerity, with ulterior motives for seeking advice here. Such as to use the advice to help participate in a different scam.
Has the OP asked HSN what credit card was used, whose name it was in, and whether that credit card account had his address on it?
What if the perfume had been a gift to the OP from the friend, and OP had regifted it? Would OP be liable to pay for the gift?
If OP wants advice here, some more details are needed: Does OP want the friend prosecuted? Has OP made any effort to find out whose credit card was used?
If OP doesn't want the friend prosecuted, that could be construed as a kind of participation in the scam by OP.
If OP has not made any effort to find out whose credit card was used, that could be construed as lack of sincerity, with ulterior motives for seeking advice here. Such as to use the advice to help participate in a different scam.
Yes I did ask HSN about the credit card was used and apparently it was not mine. and of course HSN thinks that I used a stolen credit card.
If my friend really tricked me, yes I want him to be prosecuted. About the credit card, I asked them and they said it was not mine, so I can't ask more , because they can not give me the details of a credit card that was not mine.
What I am afraid here is that my friend opened shopping account on HSN under my name, then ordered items and shipped to my home. so HSN does not believe my story.
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