I go to this Panda Express because it's the closest to my house even though it's about 2.5miles away. I don't mind going there for there panda bowl, its good after my work out, I usually order a panda bowl with veggies and teriyaki chicken. This particular night it wasn't so pleasant after I ordered my food and got home to eat it, I found a long hair in it. So I called panda to speak to a manager, I told her that I had found a hair in my food! She said she was sorry that she would replace the panda bowl or give me my money back, would I like to come in now or another day.. I told her I would like my food now I am starving obviously that's why I ordered my food, I asked her what she was gonna do for the inconvenience of me having to drive all the way back there? She stood quite. I asked her if she could replace the bowl and give me my money back for the inconvenience of me having to waste gas to drive all the way back. She said yes sir come in and I will help you. So I drive back to panda to get my order replaced and my money back and she says she could only replace the bowl or give me the money back but not both. If I like she would give me a soda or an egg roll! For the inconvenience. I was so disappointed! so I ended up with out my food or my money because the lady that they left in charge would not help me with this problem! I will never go back to this panda!