It's such a shame that the experience I had at casa Jimenez tonight was a bad one. I went there with my family before and I loved it. But tonight, I had went there with my boyfriends sister and her girlfriend. I don't know if one of the lady waitresses was prejudicial, racist, or what. But she kept staring and us in a really weird way. The manager eventually ended up seating us and took our order. My friend clearly ordered a half order of oysters and he came back and gave her a full order. He took it back and then after her second oyster, she spit it our in disgust with her mouth full of black gunk. They oysters were definitely not cleaned right. My sister in law also noticed her food over cooked to where it looked burned. We ended up telling the manager and he told us that we'd only have to pay for my horchata. I ended up giving him my card, then he gave me my receipt for around 6$. I asked him why so much and he said he charged me for the guacamole as well. I told him that he did not tell me I was paying for that that he clearly stated I was paying only for my drink. And he started raising his voice and was obviously careless about the situation, he refused a refund, and the worst part about it is that as a manager who should have handled the situation in respects of his company, he walked away from me. I tried to have him come back so we can settle the issue but, unprofessionally, he continued to ignore me.
Would you recommend CASA JIMENEZ RESTAURANT to others? No
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