What is the "low balance" threshold for EZPass? (Boston: credit card, home)

[kdex86]

The EZPass "auto-replenish" has been very inconsistent with me recently. When I signed up many years ago, if you had auto-replenish turned on, it would charge my checking account when the balance in my EZPass account was under $10, and would usually charge an amount to bring the EZPass account balance back to $20.

Now, it charges almost every time I take a long road trip, and it charges $40 from my bank account because apparently that is the "minimum" amount for auto-replenish, even if there's $30 in the account already! Earlier this year, I turned off auto-replenish because there was quite a bit of funds in the account. But last week, there was about $18 in the account and I turned auto-replenish back on because I was making a trip out to NY state. I turned on auto-replenish on the 10th of September, and my bank account was charged $40. Over the weekend, about $23 in tolls along the Mass. Pike and NY Thruway were charged to my transponder. But today, ANOTHER $40 was drafted from my bank account.

So WHY was another $40 added to the EZPass account if $40 was added just a week ago and I only paid $23 in tolls? What does EZPass consider to be a "low balance"? I've attached a screenshot as a visual aide.

[jxzz]

you might want to consider switch to a credit card.

I checked my EZ-pass account (NY account), and found everything was fine. I got $25 replenish after tolls in MA
triggered by the trip through Boston airport recently. Everything was supposed to be that way, nothing unexpected.

[Dm84]

The replenishment amount can vary based on your usage patterns.

[BostonMike7]

Under $10 triggers auto replenish. Last I checked was $20.

[robr2]

Originally Posted by Dm84

The replenishment amount can vary based on your usage patterns.

This - my credit card gets charged for $30 whenever I drop below $30. When doing NY, NJ trips, I'll get billed a couple of times in a week.

[western mass and love it]

Doesn't matter if it's attached to a CC at all. My ez pass used to refill when it went below $10. I took a trip to DC last Thanksgiving and used $21 dollars for tolls. For some reason EZ Pass replenished once I went below $20 and then again 3 days later. So I had roughly $108 dollars in the account before I started my drive home.
The drive home is a little cheaper, I think only $16 dollars. But EZ Pass drew another $40 the day after I got home. So that's $120 dollars off my CC in just a weeks time. I shut off auto replenishment and just do it manually now.

[kdex86]

It seems like there's no consistency with the Massachusetts EZPass system. One poster mentioned being charged $30, another $40 just like me, and getting hit with the auto-replenish when it's not necessary. It made a lot more sense to withdraw when the balance went below $10.

I've turned off auto-replenish since there's at least $70 in my account.

[matrix5k]

Can't you adjust it online? Pretty sure I set mine to $10.

[Dm84]

Originally Posted by matrix5k

Can't you adjust it online? Pretty sure I set mine to $10.

I've gone over bridges with tolls that are more than $10. That's why they adjust the replenishment based on usage patterns.

[matrix5k]

Originally Posted by Dm84

I've gone over bridges with tolls that are more than $10. That's why they adjust the replenishment based on usage patterns.

Then make it $15? I don't see the big deal over a few bucks.