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Old 10-25-2010, 08:58 AM
 
Location: NC
776 posts, read 1,684,559 times
Reputation: 327

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I will need to try and call them again after my phone charges. I just got off the phone and I wanted to ask two questions...the first was "how many weeks do I have remaining on EB?"...then I was going to get into the EB appt thing.

She put me on hold and then I lost connection. They're up to their old tricks again I see.
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Old 10-25-2010, 09:00 AM
 
407 posts, read 660,927 times
Reputation: 48
i was worried at first, the idiot who pulled me up at first told me YOU ARE BENEFITS EXHAUSTED and i said, GEE the Site shows im in eb with like 10 weeks left? and he was confused and transfered me to some one who was not completely brain dead!
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Old 10-25-2010, 10:38 AM
 
20 posts, read 44,653 times
Reputation: 11
I also got the message today when I filed so I called to see if I still needed to go in on Thurs. and the answer was "yes, you are on EB and need to come in". I thought so, I have gotten that message many times before.
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Old 10-25-2010, 10:49 AM
 
Location: NC
776 posts, read 1,684,559 times
Reputation: 327
So that's...one for does still have to go, one for doesn't have to go.

Jeez...

I'm on hold now...I didn't call my local office though. Maybe it's smart to go right to the source and not some general rep at the customer service number. I'll probably call them next just to make sure I hear the same thing.
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Old 10-25-2010, 11:00 AM
 
Location: NC
776 posts, read 1,684,559 times
Reputation: 327
Annnnnd I just got off the phone with a woman from the main customer service number. She kind of hesitated a bit...but she said, "Well, I'd assume you'd still have to go in...they want to see your work search records." "They" meaning my local office. So, I'll try my local office up just to make sure, but it so far sounds like the appointment is still necessary.
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Old 10-25-2010, 11:10 AM
 
407 posts, read 660,927 times
Reputation: 48
egads what a clusterf*** again
ok well now ill call back in a bit and see what im told this time....
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Old 10-25-2010, 11:13 AM
 
407 posts, read 660,927 times
Reputation: 48
DO THIS IF YOU CALL BACK, have them pull up your social and check DIRECTLY against the notes on your account, maybe thatll show different info
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Old 10-25-2010, 11:16 AM
 
Location: NC
776 posts, read 1,684,559 times
Reputation: 327
Gotcha, I'll try that.
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Old 10-25-2010, 11:26 AM
 
407 posts, read 660,927 times
Reputation: 48
so confusing... i mean my local office (the ones who r supposed to review my EB weeks said NOT to come in? so now what)?
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Old 10-25-2010, 11:31 AM
 
Location: NC
776 posts, read 1,684,559 times
Reputation: 327
Quote:
Originally Posted by CA11 View Post
so confusing... i mean my local office (the ones who r supposed to review my EB weeks said NOT to come in? so now what)?
You called again and they told you the same thing? Perhaps it could just be your office...I dunno...I can't seem to get thru to the Raleigh local office yet. Ugh, so frustrating.

Last edited by OpAck; 10-25-2010 at 11:41 AM..
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