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This guy is really reaching. I know the difference between costs and profits. I'm not going to go back and forth with you. Just know that the figured I posted came from a legit source.
I don't think companies should put profit over well being.
The reason why you have been seeing a decline in customer service is because maybe people aren't happy with their wages. Don't you think? People aren't getting paid enough for the hours they work. People in the last 30 years have been working longer hours with flat wages.
Of course you think they shouldn't put profit over well being. That's because it's not YOUR money.
alphamale:"Once you accept the offer, you have an obligation to fulfill your responsibility."
Until said employee gives notice to leave. You do realize, employment at will, is a 2 way street. Plus, giving 2 weeks notice is just a customary goodwill gesture, with no basis in legal obligation.
Of course I understand that.
Without the basic understanding of the relationship between the employer and employee, you simply cannot understand the economics of employment.
You are hired as an employee due to a need for profit from said position by the employer.
Every labor has a value placed on it by market conditions, not by anything else.
The needs of the worker have absolutely nothing to do with the value of the labor supplied by said employee.
Let's say there are 2 cashiers at a market. One is the married mother of three with a mortgage, the other is a single young person living at home with mom and dad. Should the mother of 3 earn more because she has greater need?
CEO's work hard for what they get. They are responsible for the company being profitable. They work longer hours than most people (certainly more than you, I'd be willing to bet), and they get paid accordingly.
Why is it that people like you think they sit around and do nothing?
They have to pour over reports, look at finacial figures, and working with others, decide on new products and how to market them.
It isn't an easy job, by any means, and not everyone has what it takes to run a company.
You don't think workers work hard enough to get the right compensation? You really need to do research. You really think 325-to-1 is justifiable? What is more important that the CEO does? Okay, he has accountability, but so do the workers. Workers work long days on the floor with stagnating wages while the CEOs get compensated to bringing the company down.
Wait, do you even know what a golden parachute is?
You don't think workers work hard enough to get the right compensation? You really need to do research. You really think 325-to-1 is justifiable? What is more important that the CEO does? Okay, he has accountability, but so do the workers. Workers work long days on the floor with stagnating wages while the CEOs get compensated to bringing the company down.
Wait, do you even know what a golden parachute is?
Workers do not carry the burden of hundreds or thousands of employees and the burden of trying to make profit around with them.
Publicly traded companies have a legal obligation to return as much value to their stock holders as possible.
Privately held companies prefer to do things with their "extra" money that benefit them.
Neither of the two aforementioned types of entities are called "charities" so you probably see where I'm going here?
My own anecdotal evidence tells me that there are a good deal of employees at companies that I patronize that do not deserve higher wages. I've seen such a decline in customer service at many places that you have to wonder if many of the people out there are actually over paid.
I've noticed that too. However, I believe the decision to minimize customer service comes from the top down not from the bottom up.
I've noticed that too. However, I believe the decision to minimize customer service comes from the top down not from the bottom up.
I believe that is definitely part of the problem, but I am also certain that the top down direction never includes telling the employees to:
-Be texting on their phones during work
-Ignore customers as much as possible
-Not listen to any actual questions or concerns
-Do the job half *****ed
But I guess it is the top down direction that says to hire cheapest labor possible, so I guess you get what you pay for.
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