Ive thought of making this thread for a while, and decided to just go for it. Some of 'em are my lil pet peeves...others happen quite often.
For those who
have worked in retail, maybe some of these do's and dont's will be familiar.
For those that
havent worked retail, maybe this will teach you some ways to help your store clerk, cashier, etc. while you are shopping. There are probably some more of these things from other's experiences, so feel free to add to it!
DO's
1.
READ the sales ads before you get to the checkout line! Sometimes those ads are item-specific. You need to read the fine print. Just because the bold print line in the ad says (for example) "General Mills Cereal 2 for 6.00" doesnt mean that the fine print doesnt specify certain types!
2.
If you are shopping in a store that has shopping carts, PLEASE take them back into the store, or put them in a cart return at the very least!! Somebody has to go out and bring those carts in (which are heavy and hard to control in large numbers), and the less this has to be done, the happier the store clerks.
3.
Tell someone immediately if there is some sort of mess or spill. Its surprising how many people will knock things over or break things and not tell anyone about it so someone can fix it.
4.
Say "hello" or acknowledge the person waiting on you at least once. Sometimes I get a customer that says " Show me where such-in-such is" and wont say another word after that. No 'thank you' or anything. Yes, we ARE doing our jobs by showing you, but we arent robots. We like some acknowledgement too. Oh, and GET OFF YOUR CELL PHONE IF YOU ARE ASKING SOMEBODY FOR SOMETHING!!!!!
5.
Remember that we're working to earn a living, just like you.
Dont's
1.
Don't NOT read the sales ad then get angry and insult a store employee because you picked up the wrong item. YOU are the one who didn't read it correctly, so why should the employee be the one to suffer your bad temper?
2.
Don't habitually leave your cart between cars in the parking lot, then be the one to complain when one runs into and damages YOUR car.
3.
Don't pass by a conversation between two employees, make assumptions as to what they are talking about, then report them to their manager.(This has happened on several occasions to others, and each time the conversation was on something else entirely)
4.
DONT sneak up behind an employee while they are working and put a hand on their shoulder to catch their attention
( this is a pet peeve of mine. I HATE strangers touching me, and I hate even more when people come up behind me and do it). Instead, use a line such as "Excuse me, beg pardon, etc"
5.
Dont forget that clerks are people too, not slaves or robots to do you every bidding.
6.
If there IS a mess, DONT walk/run over it with your feet or shopping cart. Its bad for both parties( employee and customer...besides you might ruin your shoes!.
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