Very disappointed in this particular establishment.
Food- i would given a 5 star if the food was close to other locations. Nope, my McChicken sandwich had far too much mayonnaise (that was all I tasted). I have ordered other items and had always been screwed up. Instead of fixing the problem of the workers, the manager gives refunds. Not a good managing technique at all.
Service - the service is very slow. They also have racism where I have witnessed the race of one gang up and Yell at other races for not knowing how to do something. That person complained about not being trained at all.
Price - all the McDonald's pricing is very high. Especially for the lack of good service and food. Orders always messed up (read other reviews). Quality is non existent as they focus on quantity at all costs regardless of sanitation.
Ambiance - decently decorated.
Cleanliness - the guest area was very dirty. The tables, floors, and chairs had old food, dirt, and spills that were left unattended making the establishment unsafe. Looking into the food prep area, the floors were riddled with food droppings, fries, and dirt all over the work area. The employees touch not only the food, but the dirty areas mentioned and do not change gloves nor do they wash their hands.
Overall - I will not eat here ever again. The employee actions, the state of the eatery comes down to poor management as they are ultimately responsible for ensuring a safe, sanitized place for families to eat and be happy. Hearing the reprimands in the guest area is not a professional way to deal with employees. This establishment desperately needs a makeover to confirm to standards.