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Old 02-08-2016, 12:04 PM
 
10,090 posts, read 6,503,366 times
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I went on vacation for a week and a half and I come back and its still going. Meanwhile, half my friends are on FB trying to sell their daughter's cookies.
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Old 02-08-2016, 09:22 PM
 
2,813 posts, read 1,400,122 times
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Quote:
Originally Posted by sonderella View Post
I have so many stories about lessons learned when doing cookie sales with young children. It's a good thing they are cute, because good manners and business sense do not come naturally to all them:

1. Do not break off in the middle of your sales spiel to sit down on the customer's front porch, take off your shoe, and shake out a rock. Same goes for pouring out piles of sand.

2. When receiving a request for one of the less popular varieties, the appropriate response is: "Thank you!" and not "Really? Hardly anybody buys that type."

3. Do not stuff your mouth full of cookies and attempt to speak to a customer at the same time.

4. Do not ring the customer's doorbell until you are ready to talk, and have your buddy who's pulling the wagon full of cookies, right next to you. Then you will not have to yell, "HURRRRRRRY UP!" at the top of your lungs while standing 18 inches from a would-be customer.

4. "Thanks anyway, have a great day!" is the appropriate response to a would-be customer's "No thank you." They may not be buying from you this time, but they might next time...if they don't have a negative impression of you. Remember you are representing the whole Girl Scout organization, in addition to yourself.

5. Don't put the customer's money on the table when doing a booth on a windy day.

6. Don't have a drink without a lid on a table when doing a booth. There is a 100% chance it will get knocked over.

7. Make eye contact with people exiting the store. You're young and your enthusiasm is cute, work it, girls! (we always stay 15 feet from exit, as per our Council's guidelines, and never block entrances/exits - you can avoid us if you really want to. Also, I would never "evil eye" somebody who doesn't buy - I am too busy making sure the girls are behaving and keeping the booth stocked).

8. Be prepared to answer the most popular customer question, "What's YOUR favorite type?" It doesn't matter what your favorite type is, but a shrug and "I dunno" is not the best way to get a customer interested.

9. When at the cookie booth, just give the customer their change with a smile and a thank you. Asking, "Do you really want your change?" while hovering your hand over the military donations jar, is a little strong, tactic-wise. The customer sees the jar. It's impossible to miss, with its big ole American flag plastered to it.

10. Exclaiming "Oh my GAWD, this is awesome!" may or may not be appreciated by all clientele.
Spectacular post!!!!!
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Old 02-08-2016, 09:46 PM
 
Location: Somewhere in America
12,305 posts, read 10,065,116 times
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Quote:
Originally Posted by sonderella View Post
I
4. "Thanks anyway, have a great day!" is the appropriate response to a would-be customer's "No thank you." They may not be buying from you this time, but they might next time...if they don't have a negative impression of you. Remember you are representing the whole Girl Scout organization, in addition to yourself.
Very true! Last year my neighbor took an order from me. I was very excited since I had not had GS cookies in several years - didn't know anyone selling them sadly. When I received my order - after I paid the full amount for it - I was missing half my order! The girl's mother took the order not the Girl Scout herself. This year I looked elsewhere as I was never able to get the rest of my order. I was told there was a mistake with my order....yes there was! I paid for twice as many cookies as I received! I am a former Girl Scout and I don't hold it against the little girl.....the mother on the other hand.....
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Old 02-08-2016, 09:47 PM
 
Location: Somewhere in America
12,305 posts, read 10,065,116 times
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Quote:
Originally Posted by AnonChick View Post
Imagine the OP's reaction if the kid peeked through the glass and found the woman with her husband and their girlfriend, naked, all three of them going at it on the living room floor.
Someone else would have been yelling "my eyes! oh my eyes!"
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Old 02-09-2016, 11:27 AM
Status: "Even better than okay" (set 13 days ago)
 
Location: Coastal New Jersey
51,333 posts, read 50,591,986 times
Reputation: 60271
Quote:
Originally Posted by ss20ts View Post
Very true! Last year my neighbor took an order from me. I was very excited since I had not had GS cookies in several years - didn't know anyone selling them sadly. When I received my order - after I paid the full amount for it - I was missing half my order! The girl's mother took the order not the Girl Scout herself. This year I looked elsewhere as I was never able to get the rest of my order. I was told there was a mistake with my order....yes there was! I paid for twice as many cookies as I received! I am a former Girl Scout and I don't hold it against the little girl.....the mother on the other hand.....
I ordered them from a real Girl Scout. My neighbor's daughter comes around every year. Her mom waits down the sidewalk.
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Old 02-09-2016, 02:19 PM
 
Location: Type 0.7 Kardashev
10,577 posts, read 6,836,206 times
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Quote:
Originally Posted by PNWGuy View Post
I was assisting my 8 yr old daughter selling girl scout cookies, going door to door. We approached this one house, daughter rang the doorbell. Since the door had side glass panels, we could both see inside the house. My daughter peeks in, and we can both see a lady sitting on the couch, looking at us, waving and shouting "GO AWAY", over and over. By her tone, she was not happy to see us there.

I rolled my eyes, but my 8 yr old daughter was a bit shaken up, she could not understand why she was being treated like that. I can understand a person's reaction to any type of door-to-door sales person, but to an 8 yr old girl selling girl scout cookies, i thought it was really rude, inconsiderate and over the top. My lesson to my daughter - that person is exactly the type of person you do *not* want to be when growing up. One can not be interested, but polite at the same time.

Now here's the dillema. My wife was extremely angry over what had happened, and wants to send a letter to that home, calling her out on her rudeness. At the same time she would be polite about it, including a "no solicitors" sign so they can ensure other girls are not impacted by their rudeness. I'm saying leave it be, if that person wants to be rude in their home, that is their right.

Thoughts?
Let it go.

Someone was bothered in their own home. Was their reaction polite? No. Is it worthy of this much angst? No.

As for the letter - to what purpose? What's it going to solve? Nothing. The only function I can see to it would be to give your wife some sort of satisfaction. That makes it nothing but a little bit of retribution. It's highly unlikely to make the homeowner more polite. If anything, it seems more likely to have the opposite effect.

Some people don't appreciate being bothered by unsolicited strangers. You (and I) might have different standards, but the world is a big place with many people with different standards. That's the one useful lesson in this for your daughter.
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Old 02-11-2016, 07:11 AM
 
1,040 posts, read 696,549 times
Reputation: 817
Quote:
Originally Posted by Unsettomati View Post
Let it go.

Someone was bothered in their own home. Was their reaction polite? No. Is it worthy of this much angst? No.

As for the letter - to what purpose? What's it going to solve? Nothing. The only function I can see to it would be to give your wife some sort of satisfaction. That makes it nothing but a little bit of retribution. It's highly unlikely to make the homeowner more polite. If anything, it seems more likely to have the opposite effect.

Some people don't appreciate being bothered by unsolicited strangers. You (and I) might have different standards, but the world is a big place with many people with different standards. That's the one useful lesson in this for your daughter.


Bottom line some people are CRAZY and you can't fix CRAZY with a letter in the mail.
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Old 02-11-2016, 07:59 AM
 
4,429 posts, read 3,115,011 times
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Quote:
Originally Posted by DelightfulNYC View Post
Bottom line some people are CRAZY and you can't fix CRAZY with a letter in the mail.
CRAZY would describe OP
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